Ozzies Fresh Market

The deli staff are the only nice and helpful people in the store. Must double check expiration dates and that items, dairy in particular, are unopened. The prices are outrageous and likely barely squeak by the legal limit for markups.A few years ago when they lost their lease the neighborhood rallied to prevent a wallgreens from taking over the store. Won’t happen again.

Today, July 9, around noon, but not the first time its been an issue, I had very negative experiences with staff of this store. The cashiers are (with only 2 exceptions and neither was there today) by far among the most rude in this neighborhood at any store (and there are several places where staff is impolite), and the product restocking personnel and store manager are just as rude. And to be clear, I am a senior citizen and always polite to store staff.Today, I turned down the produce aisle to get tomatoes from the refrigerated area and just as I was approaching, an employee pushed a cart in directly in front of me--he never even looked up. So I waited on the other side of the aisle while he removed carrots. Another employee appeared and sort of asked if I needed to get to the other side. I said yes. He said something in Spanish; the guy said something, then moved. I said I was waiting for him to finish. No apology. I said thank you.Then, I got to the check out. The store was basically empty because its so hot outside. Only one cashier had a customer--there were 4 or 5 cashiers in conversation. The cashier at the line I was at didnt even look up and continued the conversation with a woman (who may have been a manager--not a cashier at a register). Finally she asked if I needed a bag. I said no, she turned away again. Dropped my receipt on the area with my groceries, turned away again. Then as I was bagging, the manager looked at me, said something in Spanish and all the others turned and looked at me.The cashiers and other staff are routinely rude. They think its okay to talk to each other than serve their customers. The people restocking routinely block the aisles preventing shoppers from going through. And, unfortunately, I also do think there is a very high degree of racism against anyone who is not Latino.The prices are ridiculously high--higher than Whole Foods in midtown by $2 or more on most items (and WF has high prices) and higher than Amazon Fresh. Except for the produce and deli, the selection of products is very limited.I note that the people who have given good reviews on this site are Local Guides. That speaks for itself.Going forward, I will avoid this store and post on my building FB page telling others to do the same.

The place was well lit and lively. The products overall were decently priced. The bagel I got was very cheap and tasted okay. Check out was smooth and the staff was friendly. I think this is well deserving of a 4-star review but prices may be a bit high. The produce and fish is relatively trustworthy although prices may be high. This store is located near the 181 sts subway station. The A train serves that station. Employees were nice and didn’t give any trouble. the store can be dirty. In conclusion, this grocery store is decent and deserving of a 4 star rating.

I’ve been shopping here for a few years now and I don’t know what’s changed but everyone working there seems happier? Or more friendly at least? Sale prices are great, regular prices are about average for the neighborhood, produce is generally good and the deli is clean and well stocked (also the deli guys are super nice).

Ozzies Fresh Market is a nice little grocery store off of Fort Washington Avenue in Hudson Heights. The place always appears clean, well-organized & well-cared for. Also, the aisles are nice and large, so you dont need to awkwardly navigate around anyone while youre shopping. However, Im dropping a star because the staff dont always seem that friendly. Ive only been here a couple of times (maybe Im just catching people when they arent in a great mood), but in looking at the other reviews here, it seems Im not the only shopper who has gotten the vibe that the staff are bothered by the customers. This, for me, has happened specifically at check-out.This morning (for example), there were two check-out gals who had no customers in their lanes, but neither lane light was on, so I politely waited to be signaled that someone was ready for me. It took way longer than was comfortable for someone to acknowledge me. One of the ladies was playing with her Apple Watch. The other was organizing her station, and despite making eye contact with me, didnt signal me to move forward to check-out (or head over to her colleagues lane to get taken care of). Again, there were no other customers being checked-out, so it felt strange. Otherwise, I do like this place, they have a nice selection of items and I like that stores layout is inviting and that the space is well-kept.

Produce is very fresh, with great variety. Nice cheese selection too.

A year ago, I wrote a review about this store. I was new to the area and found the store to be clean and well organized with good selection of organic produce and organic pantry items. This is still very true and the pantry items are increasingly “healthy”in nature with lots of gluten free options, which I appreciate greatly. I am also happy to see that the meat selections have improved some with higher-end cuts being offered more frequently. I consistently wait for sales on eggs, meats, produce and the organic pantry items that normally buy. The food is fresh. The stock clerks in the aisles are very helpful, but the staff at the check out counters still need to display more courtesy and appreciation to the customer base; “hello” and “thank you”, even when prompted is still rarely heard.

The store is very expensive. It is much more expensive than high end markets elsewhere in the city. The meat, fruits and vegetables are good quality, but the cashier’s and other store employees are extremely rude and unprofessional. They don’t respond to any greeting and never say Thank you. Complaining to the manager does nothing, Many of my neighbors mentioned the same thing and like me will only shop there in an emergency. ☹️

This store is very disrespectful to black people. I came with my family; boyfriend and daughter. I gave the lady $10 at the register and she started panicking checking if the $10 was real…holding it up to the light. Don’t disrespect me at your minimum wage job where you don’t even see $10/hr. We LIVE in this neighborhood and can afford this rent. You only work here, you can’t afford this area so stop disrespecting people who are breaking bread with your business.

Another exhausting shopping experience at Ozzie’s. They get two stars because sometimes the deals are very good. But you have to police everything - signs about sales aren’t always reflected in the price the register rings up, and the cashiers are quite salty about checking their flyer to find the sale price. Tonight a new item which had a price tag ON IT rang up for over $2 more than the sticker. The cashier’s reaction was a “what do you want me to do about it?” gesture, and I had to say if it’s not that sticker price, I don’t want it.

Good NYC super market. The store went through a major renovation a few years ago and it is much better than it used to be - with an upgrade on the refrigeration areas, quality of the meats and fish, more space and food options. There is also more of an attempt to cater to part of the neighborhood population with expanded vegetable, fruits and deli sections, all of which are nicely stocked and displayed. It is an important part of the neighborhood and I’m glad they have made all the improvements.

This is a well stocked supermarket. It went through a major renovation several years ago. Expanded and greatly improved the fresh fruit & veg produce area. Expanded the deli and prepared food section and bakery goods. Good selection in the meat department. Lots of condiments, soups, pasta. Large dairy department. Large selection of snack food and cereal.

Lived here 60 years. Market Nice, Clean, pretty well Stocked. However take advantage of area, and rarely have sales. Usually only Butter, & Mozzarella. Rarely Groceries. Go to Chain, to save 40-60%. Fruits, Vegetables, lowest quality. Limited to cheapest Mexico has to offer, at Premium Prices. Rare Sale items, ring up incorrectly, with cashiers willing to wrestle you to the ground, rather than admit error. Very rude, & nasty cashiers, made nastier, because they do not understand English, and I do not speak Spanish.

I try to avoid shopping at Ozzies when possible because of the rude treatment of their employees towards customers. Most staff dont even acknowledge you even if you say hello, thank you or have a good day. The cash register staff are too busy having conversations amongst themselves while checking out customers. Since they are talking with the person I believe is their manager, its obviously with the his approval and knowledge. Staff at Franks across the street know me by name. What a difference.

The store itself is clean with good choices and reasonable prices. HOWEVER, Ive learned that when shopping here you have to constantly check the price of the items you are buying while they are being rung at the register. It has happened too often that prices marked turn out more expensive when rung. You constantly have to raise it with the cashier for them to correct it and give you the correct price. I have learned that sooo many people have the same complaints. A lot of the cashiers are unfriendly and more so the managers, bordering on rude. It is a shame as our community rallied to save this location a few years back.

Nothing special. A typical/average grocery store. Very convenient for the area. More affordable than Franks (a more gourmet grocery store around the corner), with most of the items youd need for routine grocery shopping, though produce and deli foods are not as fresh or as quality as they are at Franks, and with less variety. Surprisingly, this Associated actually also has a very large selection of craft beer (even better than Franks).The cleanliness and staff leave something to be desired; cashiers are frequently on their phones or talking to each other, giving the impression you are wasting their time as a customer. That said, its just a grocery store. The convenience and prices are worth the space and service that leave something to be desired.Advice: dont buy Associated-brand food products. They may be less expensive than the products they imitate, but theres a reason. Its extremely processed...Associated-brand ice cream in particular tastes like cardboard...

Cashiers tend to be rude and unfriendly. Today, at 9:30, I was looking for a cashier to check my groceries out. The cashier in front of aisle 5 had no people in her line but she was on her phone so I asked her if she was open. She did not look at me nor answer me verbally. Instead, she just kind of signaled with her shoulders that she was. At no moment during the transaction did she offer a greeting or look us in the eye. We offered greetings and she did not respond. She did not help bag our groceries. She said thank you, despondently, when she gave me my receipt but did not even establish eye contact. There are a lot complaints in these reviews about Ozzies cashiers. It is discouraging that Ozzies does not seem interested in doing anything about it. We do not ask for much: speak to us, look us in the eye when you speak to us, and say good morning back. Is that too much to ask your cashiers to do?

Decent selection of items, but not the greatest prices unless on sale. Produce however is usually fresher and better stocked than at other neighborhood places. Biggest problem here are that the aisles are small. Last time I was here the aisles were also lined with boxes. Thats a bad combination when you also have a few rude customers who are in a hurry, as they pretend youre not there while they ram you with their carts or their bodies trying to get what they want.Overall I greatly prefer Key Food for a shopping experience. I did find a few things at Ozzies though that I cant find elsewhere, like refrigerated bone broth.

Its a clean cute, gourmet-like grocers. Its complete with what might be called a sandwich counter that has lagsana, roasted, and baked meats, various salads, as well as, specialty items, and baked non-refrigeration-required pastries.In the produce section theres a healthy mix of organic and non- organic fruits and veggies. I wish they had more gluten-free bread.They only have two kinds that Ive seen: tortilla and corn arepas.Those are yummy, but I sometimes would like a traditional sandwich.The staff is always nice and quite helpful.

Service is AWFUL!!! The store was practically empty at 8 am but he refused a disabled woman with a shopping cart full of food access to the restroom…. Which for many years was public access & unlocked!! DO BETTER!!! What a jerk… I stalked out on entire carts as did others who observed!

This is probably the best grocery store in a wide neighborhood area. The prices are not always more expensive than lower-key places. I love the deli inside. The fresh produce area is also substantially better quality than other places like Key Foods.

Great one stop grocery store with plenty of selection. Meat departent is good and generally fresh. There is not much fish selection and the produce is a bit on the pricey side or otherwise it would be a 5 star. There is a deli and coffee bean selection. Store is clean, well stock and has generally short lines.

I prefer to shop during the afternoon the manager and staff are quite helpful, despite all the questions I ask theyre always very patient and guide me to the items I need. I appreciate the hospitality.

They’re nice but have worst food unfortunately. Everything they sell has the smell and taste of cleaning products / chemicals - except the rotisserie chicken. I tried their food 3 times and each time I threw em away.Frank’s the #1 in the area and totally worth the extra $

I continually get ripped off by the unfriendly young cashiers who are not at all helpful. you have to watch them as they misinterpret items and prices. And if you take it up with the managers, they side with the cashiers.Yesterday, I handed a cashier the only $20 in my wallet and we discussed ad nausea um when she gave me change back from a $10.OF COURSE the manager sided with the cashier. They counted the register (how do i know she didnt make a mistake ?) and they asked me to come back in the early morning to review the video tape. I didnt. I work.I KNOW I only had the $20.Im writing this because I shop here most everyday and Im furious about this.Just watch as they scan your items and its probably safer if you use your credit cards. Uuuggh!!!

More than it should the registers are not up to date on sale items that are in their weekly flyers and often unless errors are caught at checkout a second trip has to taken to correct errors. Staff is always courteous, profession and helpful.

That this Supermarket is well stocked and prices arent all that bad good sales the deli has Variety staff and service is great cant wait to come back to shop. Wonderful Experience.

Recently revamped to make it more fancy so now everything is a bit more expensive. The produce is only ok, but the pastries and breads are pretty good. When they have sales the prices can be pretty good.

Just got food to go from their deli case, chicken cordon blue, egg salad, and chickpea salad. Everything was DISGUSTING and SPOILED. They should be ashamed selling this! Never go to this store.

Bad attitude, seems like customers are burdening .

Hi, I am a bus matron, working with the schools. I came into this supermarket last week. The cashier was rude, she act like she didnt see me and continued playing with a customers baby. The feeling I got was, I wasnt welcomed there. Thats no good.

High quality produceWide and interesting selection

For a couple of years this market seemed to have cleaned itself up. It was previously really terrible. However it now smells terrible again and I feel unsafe purchasing any produce and meat would be totally out of the question. It needs to be inspected.

Horrible managementwaited patiently for a stock boy to finish restocking a shelf in Aisle 3, cereals . after getting passed the stocker boy another carton of product fell on my cart. Asked 3 times for assistance and he ignored me as the inventory fell on me!!

One of favorite places to shop for freshest and choosiet fruits and veggies.They need to expand in Mexican products to earn another star from me.

Certainly a market!

Pretty good selection of fresh veggies, delicious pastries and they even sell prepared food. In general, is a pretty good supermarket.

Fresh produce. Seasonal variety available. Good prices. Like the variety and freshness of meats. Helpful, knowledgeable staff.

Nice grocery store

Rude, unfriendly and disrespectful. Treated my mother as if she was a criminal.

New and improved! Great selection, good prices, Same friendly employees. Dont believe the haters.

I just want you to know that $52 for a small bag very of ordinary groceries is truly (expletives omitted) obscene. You just don’t belong here. We’re a very fair bunch of people. Why don’t you leave. You were not invited and you don’t fit.

I’ve had enough of this supermarket. They have been price gouging for years and I plan to report them to the consumer affairs. Every week, they up the prices on almost everything.Last week a rotisserie chicken was 8.99, this week 10.99. They’re constantly playing games and I plan to open up an investigation on this place. The people of this neighborhood needs to stop supporting this chain. We shouldn’t have supported them years ago when they were about to be closed, which is what needs to happen to bring in a better and updated store.👎👎👎

The worst supermarket. The staff is terrible . They double the prices and the meats stink , I dont recommend it

Love the variety, if you go to the chicken section they have a pack of chicken breast legs and thighs for such a good price and the chicken is good quality. Buying that has made my meal prepping lifestyle much easier.

Good store, value of groceries is good too. conviniend location 👍🏼

Excellent and ectensive fruit and veg selection with lots of organic choices. You can find mostv anything you want. I walk the extra blocks to go to Ozzies.

They re-organized the produce section and put the tomatoes in the fridge. So now I just go to Franks for my tomatoes. Management does not program sale prices correctly so you have to pay close attention. Sale items are often not available as advertised. Other than that, its pretty good.

Clean...Welcoming and decent prices...I will shop there again and would recommend it...

The food is priced average and quality is fine, the rating is for the customer service. The cashiers are very rude and make you feel like your and inconvenience to their day. I’ve been coming here for the last year and a half and it’s always the same, they will say “hi” and “have a good day” but I’m not joking when I say they alway sound like they are being sarcastic. There is one or two who might not really be rude but they are also not friendly.

Their produce department is my favorite, it’s always fully stocked with super fresh fruits and veggies.

They have a great new redo like a whole other supermarket

Sales items seldom in stock; end-cap specials are not that. Produce poorly organized: Similar vegetables often in different bin aisles. Service is okay. Gotten slightly better lately.

Produce is always bad and everything is over priced.

Racist store. Don’t shop here.

The prices over lap quality of everything they have to offer

I have found, in my experience, the cashiers by the name of, Millie and Alissia to be very courteous, polite and respectful whenever I shop there. Also, Vanessa who is more than a cashier to be extremely helpful, respectful, courteous and polite in whatever I may need help with.A couple of the stock men are helpful and polite as well. It makes my shopping experience very pleasant. We are all human and should respect each other on these occasions.

DO NOT SHOP HERE EVER GHEY MAKE U BIY THING ND TAKES THEM OUT THE BAG

I used to come every week to buy my groceries in that store, nothing to complain. Yesterday I buy wrong size of coffee caps. I came back today to change it or to get a refund but a rude man answered to me, without a hello or a smile “ I can’t do nothing, you open it, that’s it good bye”.It’s sad, I liked that store, I’m gonna have to find an other one. No very commercial.

I only have come here for the egg and cheese sandwiches from the deli. But I have to say they are the best deli egg and cheeses I’ve ever had in nyc. And that’s saying something. They are perfect, and $2. Never change, Ozzie’s egg and cheese!!

Occasionally kept so cold that the cashiers work in gloves with space heaters, even during warmer months. The produce is mediocre and finding a good specimen often requires some digging. Other than that a perfectly good grocery store with reasonable pricing.

Good place to buy groceries, fresh veggies, decent prices. I highly recommend!!! Nice customer service!

Extremely overpriced and rude cashiers. Even if you say hello, they will not speak back. I hate shopping here.

Best produce and meats in the area. Seriously, not even close. Prices will be slightly higher than at the local Bravos, however, you get what you pay for.My top items to get here: produce, meats, cheeses (including fancy cheeses), beer, chips, bread, ice creamItems I avoid here: dairy, canned/boxed food

Literally the only nice supermarket for miles. A fabulous place thats got nice items for cheaper than Wholefoods prices, this is your spot for good food in upper Manhattan

Top of the lune Super Market!As I was Hanging around my old neighborhood I hopped in and grabbed some organic sweet oranges, Israeli Pearl Couscous, and some organic Mamma Chia Blackberry Hibiscus!I truly recommend this place for the great specials they offered for you never to walk out of the place empty handed!Pink Salmon, Crab meat and Chunk White Albacore in vegetable oil are on sale!This Supermarket Deli has Risotto Cakes!!! Yummy! Yummy!!!This super market has a whole section for Kosher Food!!!A whole variety of gluten free products as well!The service is fast and all the products are presented in an impeccable way!

Don’t appreciate buying ice cream to find they let it melt before re-freezing. I have had that experience on three occasions, will not have again. You would think that, with all the redecorating they’ve done, they would try to stand out professionally instead of being another mega-bodega.

Clean & well organised. Good selection of organic produce and organic pantry items. Meat selection could be improved with higher-end cuts.

The quality of the food and products are exceptional, but prices are quite high.Id definitely recommend shopping there.

Take your own bag if you can.

A really queerphobic environment, from their staff members to those who wrap and conduct security. Machismo in their products to service.

Love this place, fresh greens, fresh food & super clean.

Great produce, fresh veggies, good prices on meats, cereals, and milk. I dont understand why the rating is so low... Should be 4 stars!

Clean, well-stocked; friendly service.

Very poor deli counter. Ordered a corned beef and swiss on rye. They were out of corned beef so I took pastrami instead. Got pastrami and swiss on thin sliced white bread. I complained and the deli guy told me it was rye. I am a chef rye is never bright white. So I went to the bread isle and picked up a loaf a rye. Talked to the manager and he argued with me. So I asked him to show me the package of the loaf the bread came from. It said white bread. The whole fricken odeal took over 35 minutes to deal with just to get rye bread in a highly jewish neighborhood. What an unprofessional, arrogant way to deal with a customer.

Great place good selection and they keep the place amazingly cold in the summer

The neighborhood is changing, and a clean, well-lighted store with good produce and meat would be a boon. Franks is OK as far as it goes, but we could really use a full-service grocery store that doesnt make your skin crawl.

Clean with many great sales every week.

When the drugstore right next to it closed at eight ten pm on a weekday night, this store had tylenols for my baby.

Expensive prices and consistently rude cashiers.

Its easier to get around the store.

Overpriced and the cashier people are terrible. Half the time it feels like Im inconveniencing them. Go to the other grocery store 50 ft away. They at least look you in the eyes.

Standard supermarket, they double bag everything

Lovely Market🌺🌻🌷🌹

Great food

Management are not customer friendly and staff need training

Clean and vey friendly cashiers.

Fine selection, decent prices

Super clean...and excellent service

The gum is so cheap!

Great little local market

Clean, little bit high

Large variety of food.

Dint get my change

Very pricey!

Great products!

Excellent

Good local supermarket

Great staff.

The best supermarket

Vastly improved

Excellent service waoo I found my favorite aloevine product I recommend adding more flavors

I wish there was another supermarket closer. Its totally crap from the management to the products👌🏾

The wacho supermarket is a mass. What is not there is in the supermarket on the other block.

Good attention 👏 👍 👌

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