Good shop with lots of choice, staff were ok but had to ask for help while standing at the counter while they were talking. Once I had their attention they were good, polite and helpful.Location was a little rough with a few homeless and beggers outside
Owners/employees are very nice and helpful, everything you need. Prices are also very fair.
Had exactly what I needed and the owner chased me down the street after I left because I forgot my credit card. Great place!
Its somewhat a small shop, but for its sir it has a decent selection. The prices arent too terribly high, — for being in Midtown, that is — so, if youre like staying nearby, have a bit more extra money to spend, and want a smoking utensil/device quick, its a rather good option.Being a NYC resident, (& not one of the rich ones,) If I need a piece/accessory, Id MUCH rather travel a bit further South down to the Astor St. Station, & walk to St. Marks Place.Not only are they the lowest prices Ive found (in Manhattan, Brooklyn, & the Bronx, that is: not familiar with Queens, or Staten Island,) -& you can even get it cheaper, if you haggle for price, - but the selection is MUCH larger, as you have MANY vendors to choose from.
I wanted to place a very big order and do too rude customer service. I will no longer be shopping here and before I even got to say what I wanted he said we are not interested
I have purchased 3 big items from this store and it was the cheapest price throughout the city! I have been helped by Sam, who the best. Honestly 5 stars hands down. Theres no other shop that can compete with their prices!
Great place,. Max was a really nice guy, and very informative I went in right when they were about to close, and he was still happy to help me out. Thanks again, Max, Ill definitely be back!
This place is a small little smoke shop that does not seem to jack up the prices of the most popular items like other smoke shops Ive been to in Manhattan. The guy behind the counter in the morning is a very friendly guy and remembers me when I come in.
I had great experience, thanks to my friend for recommending Midtown Smoke Shop and Vape. I needed a gift for my boy friend and didnt know what to buy. I didnt want something to expensive and was on a budget. The staff showed me many items, without making me feel insecure. In the end I got this beautiful lighter which works on battery. My boy friend loved it!!! he is also a fan now of Midtown Smoke Shop.
Best prices in NYC. I wouldnt recommend someone who dosnt know what they want to go here, of if they dont know what they are doing. But if you know what you want, they probably have it, and at the best price
Cool guys. They will put stuff aside for you if you call and request it. Super cool & very helpful. Thank you!!
They were nice enough.
Literally hung up on me in 2 seconds. Very rude
They sold me a year old expired product. I guess it was my fault for being tricked.
Nice little convenience store, get most all day to day convenience things
Very helpful employees, directed me to what I needed
Very typical Midtown smoke/vape/head shop. Prices are a bit excessive, as you would expect, but service is good.
The staff was very kind. I went to ask for disposable vapes and he was really helpful in suggesting brands and promotions.
Very friendly staff and quick service.
One of the best in the city. Helpful staff.
Zach was amazing, helpful and patient. Explained everything and made me feel comfortable with my choice.
I always get great service there.
Good service, excelente producto. Thank you for your help.
Literally has everything you need trust me
Clean nice stock good presentation with a wide variety of products. If your in midtown this is definitely the shop you want to hit as it will probably have everything you want.
I have a very young face and I was treated as a kid. I asked for a certain Cigar and I was casually gestured to the location of the cigars. When another patron came in the other person asked for help the time was completely different. My product was dropped on the counter instead of handed to me and I currently have two bags in my hand. I WILL NOT BE RETURNING TO THIS SHOP!!!! Customer service goes a long way and its a shame I had to deal with that
Been going for almost 2 years. Awesome location, great costumer service. Very wide variety. Really creative shop. Very welcomed place. 👍👍👍
If your looking to buy things that dont burn out fast.then come here you will find what u want
Great place to find cigars,hookah and E-cig at very reasonable and top notch price. Staff is very friendly they helped me out with everything i needed. I highly recommend this smoke shop.
Professional and courteous, 10 of 10 would Vape again! Thanks guys!
Awesome prices on juice. Way better than anything within 20 blocks. Trust me. I checked
I recently quit smoking and want to try vaping , googled vape shop and find this spot . Very knowledgeable stuff , great selection and fairly priced .
Item marked five dollars. Rang up as five. Jerk took 12 of my 20, and refused to give me correct change or give my money back to go elsewhere. Never again.
I asked them to hold me a JUUL starter kit and they followed through. Great Service. Im definitely recommending this store to my fellow vapeheads.
The guy just stared at me the whole time I was in the store. Made me uncomfortable so I left.
It was pretty good , theycwwre very knowledgeable on the flavors and able to help direct me to what works for me and my partner.
Pretty bad service. The guys are super greedy and lied to me on occasions. The older gentleman makes jokes and huggles with you. Withholds change. Overpriced too. And forget about asking for a refund. The place used to be a convenience store but now they phased out everything except subdtance because they make a killing on it. They give a hard time every time I show up because 1. I dont spent enough money there 2. They prefer new customers who arent likely to come back. Because they dont want to deal with you, just want your money and send you off. Next one. These guys are from India and their customer service is likenitnis in India, I didnt feel like they uphold American business or customer service values.
Great selection of ejuices, good prices/deals, close to NY Penn so its convienient
Big selection and friendly staff
Convenient Spot for your essential needs.
Interesting store and friendly staff
Attendant doesnt really know his way around vapes but they carry alot of name brand juice and a small selection of vape mods, tanks, cottons and coils.
The guys here are very nice and the store has a very nice variety
People were not friendly.
Good selection of stuff and the staff was very helpful
Expensive and guy working there looks like he Hates his job
Them guys helped me out alot and not just try and sell a product.
DOES NOT HAVE CONES. Rolling paper without filters!!!!
Great customer service!!
Not a friendly store manager
Good prices
Way to expensive
Excellent
Excellent. Very good attention