Starbucks

The amount of times I have come into this store and none of the employees have even looked up at me is absurd. They were deep cleaning an hour before closing and didn’t seem to care about taking any more orders. One of the times, I left after five minutes and another time I had to personally ask the employee to stop cleaning and make the mobile order that I had already paid for. There are better locations nearby.

This Starbucks is definitely open. I visited on 9/30/21 and they were fully open and serving customers.

Newly renovated......it looks nice and clean. It has better lighting and modern look. It has its busy times but it still Feels lest cluttered and crowded, at the cost of less seating.Mobile orders are always available quickly. The staff are wonderful always polite and welcoming.

This Starbucks is superior to the Reserve location at Brookfield Pl. Kind service, efficient, clean. Its inside the building on the 2nd floor, not at street level.

Again a survivor from cold and from wifi... Happy to be here n have a cup of hot coffee... Thanks again Starbucks...

Sitting position facing the window, very thoughtful

Today 9/19/19 at 8:35 I placed my specialty coffee order. It was 8:55 and my coffee wasnt ready, I am disappointing experience. The app says orders take 3 to 7 minutes, but this is not accurate.

I like this Starbucks and the workers are always very nice - shoutout to Verdale! Being that this is in an area with hundreds of corporate offices, I know they have very busy/hard jobs!

In the app shows up in the same location as the reserve location. Waited 20 minutes for a coffee they claimed was never ordered and then had to walk 10 minutes to a different location. Fix the app.

One should definitely try the siphon pulled vacuum coffee. The best coffee i ever had.

Bad experience. They sold us coffee and closed cafe. We had to go out with our coffee. It was 12:30 pm!

Its always nice to grab a perfect cup of coffee from Starbucks

Not good place. We ordered Matcha Soymilk Latte. They made a wrong one, another drink. When asked, first they said it was not our order and then said it was. Not very helpful. They replaced the wrong one. This time its the right drink but half of the cup was filled with foam rather than drink. Very disappointed at Starbucks service.

The seats aren’t nearly as comfortable as the Brookfield Place location, but this is infinitely quieter, less crowded, and the staff was all super nice.

There are a lot of great independent coffee shops in the area, but this Starbucks has actually ended up being my favorite place to stop in and get a drink. The staff there are the perfect mix of friendly and skilled. If you go more than a couple times youll end up loving the crew of baristas there, like Ellie, Julia, and the so-called K-dot. They make the perfect caramel macchiato, and I assume that applies to other drinks as well. And K-dot seems to be constantly working to keep the place clean.The space itself is also really nice. Its set into the ground, but the big windows bring in plenty of natural light. The large wooden table in the center is a wonderful place to hang out, and youll get a steady flow of foreign visitors all speaking different languages.If I had one complaint it is that there are no outlets right at the big wooden table (there are some available at the sides). I guess there can never be the perfect Starbucks, but this one comes pretty close.

My order number is 732058 and visited this store around 4:09 pm. I ordered for Strawberry frappuccino grande and got all ice with milk and whipped cream (which I did not ask for) No Flavor whatsoever. Order is served after 10 mins even when there is no crowd around me. Service is horiible along with the poor WIFI.

Waited 15 mins for a simple cup of coffee.

Very slow service. Had to leave before they could make two out of the 3 drinks we ordered. Barista didnt seem to care and the cashier seemed confused.

Super busy one. But they get things in motion and you get the coffee within reasonable time.

Easily the worst Starbucks in the area. Loud and chaotic. Staff seem poorly trained, unmanaged, and lacking in customer service.

Very busy in the morning

Very clean and well kept. Friendly staff and quickk service. Located near Wall St. so service is expected to be great.

I was having a terrible day , walked in to grab my morning joe, on the way to a super important meeting , and the cashier greeted me with a warm smile , complimented me on my hair & asked me about my day and we made small , it was the highlight of my morning thank you Howa!!

This Starbucks is small and does nothing any seating but gets the job done. It is located next to the Devon & Blakely and you an get it it from Brookfield Place without leaving the building!

Waited 25 mins for a cup of coffee. Staff seemingly indifferent. Will never waste time again here.

Ordered a Matcha Soymilk Latte, they gave me a Ti Soy Latte. After telling them, they reluctantly made me a latte with basically no liquid in it. No patience and not professional at all.

Absolutely horrible experience. Placed an order on mobile at 12:36 and got notification saying it’s ready in about 7 minutes. However, the order never showed up even after I checked with the barista (younger, skinny, African American male) twice that 1) I’m at the right place 2)the order will be coming up. After almost 15 minutes wait with at least 3 customers experiencing the same thing (but luckily they got their orders in the end) I checked with the slightly elder barista and he promised the order would come up. However it took him almost forever and he checked the receipt twice.I ordered a short, decaf, warm latte, as I’m going through surgery and have to control the caffeine intake. However, what I FINALLY received almost burned my tongue and def is caffeinated. I felt so shocked that after checking the receipt for twice people still can’t get it right.I asked the elder barista why it took so long as clearly the order went through the app but he said they never received the order. I don’t want to say if there’s lying but the whole “it took 30 minutes and four rounds of check and constant push to get something not exactly what you paid for in advance” is shockingly sarcastic and I will NEVER drop by this store.As someone who’s been covering the firm for so long and always appreciate the business, I am very disappointed.Just don’t come here.

Slow and bad service. If something isn’t available for mobile order, then don’t make it available for mobile order. And don’t ignore the customer for 5 minutes and then tell them it’s sold out.

Always good service. Convenient locale for a quick coffee before or after a meeting.

Unreliable. Sometimes you get great coffee, but sometimes its terrible at this one. I usually opt to not take the risk.

Super slow even when no line...lots of talking and fooling around. And got my order wrong

Spacious- has good seating.Made my drinks well.

I got 5 on it... All good for me. Hope you had a good coffee too.

Great coffee. A bit slow in the service department. Recommend.

My fav location close to W downtown

Quick in and out for/with my order so no complaints at all.

I broght my mom here, and she can see she is the eldest in the shop. Good location

Good strong coffee but too much of a wait

Its a decent Starbucks. Very clean but staff could pretend to care....

A good, decent place for some quiet studying/working. The staff are friendly.

Its great to have this location back. It was closed for a while during the building lobby renovation, but it is now back with a new look.It definitely feels more spacious and lighter. This has probably something to do with with the fact that theyve made full use of the large, street facing, windows (previously it faced the hallway) Additionally the light color material of interior helps.There are rarely many people here. If this location was your go to in the prior years, know that this Starbucks is back better than ever.

Please update the closing timing as 6.30 pm. They were cleaning and not doing any service though they are open at 6.30 pm

Walked in circles trying to find this place only to be told theyd just closed... contrary to their online posted hours.

They got amazing coffee with great service

Regular service, regular hours, nothing’s special other than the coffee brand itself.

Your average Starbucks. Lines used to be pretty bad until they opened new one across the mall

Very small, no outlets to charge your phone or laptop, but good service over all.

Generally good service unless it gets really crowded

More seating than you expect in this neighborhood. Otherwise its a regular Starbucks.

The staff is nice but understandably short staffed with the barrage of office crowd and tourists.

Always good service,polite, clean well kept

Very bad attention stuff and also the frapuccino machine didnt work.

Love starbucks coffee. They are always busy here.

Excellent service, good coffee

This starbucks closed a few years ago and recently reopened and theyre much better than they used to be. staff are very nice, food/drinks made perfectly, and because its a newer location, it quite seldom has more than 10 customers at a time

Delicious coffee, great place, will go again

It’s a Starbucks, what more to say?It’s spacious with nice seats and pretty new, too. Baristas here are friendly and fast.

In a good location, service is usually good too !

Love this place great fast service. The staff is always on point especially with the amount of orders they get online and in person. And the way they handle customers who aren’t the nicest they handle it very professionally. My go to spot every morning.

This was my first time to a Starbucks in NYC. I had great service and I would like to thank Mya for her patience and assistance with the app.Much appreciated!! Thanks to her great customer service I will definitely will be back.

My go-to place when downtown. Friendly, considerate people. Nice place to sit with butcher block type tables.

They have a high speed wifi😋

It is not just enjoyed Coffee, but it also my cup of tea Starbucks!I can not forget the first time here and chilling my coffee time with my staffs.Looking outside and sharing what ever you want, my team alway using pumkin spice with mocha flavour, let try it!From Diziti Team 2021

Waited forever for a reluctantly made cup of water after ordering 3 coffees for myself and my friends. The lady asked me if I ordered something else, and managed to pour 2 other drinks before giving me my water.

A not so busy Starbucks. I like.

Very cramped Starbucks. Bathroom had short/no line. Only one wall charger. Chai latte was good.

Over rated its brand more than it deserve

Very centrally located who plays very trendy personally the coffee is way too strong and extremely overpriced fathers cool for the people to calm sit down play with a laptop its more like a social play Stan a coffee shop

A generally typical Starbucks, but I like the crew here.

It can get busy but the staff is always friendly and kind

Nice Starbucks

Very busy when I was in around 7 AM. Staff was friendly and my drinks were made fast and to perfection. Excellent experience.

Noisy, music blasting and the food display case was infested with little gnats.Three weeks later I returned to the very same location. A HUGE FLY was happily knoshing on the goodies in the food display, and the AC was blasting. Can someone please call the Health Dept!!!

Great Starbucks to sit and use your laptop

Friendly staff and they really try. Its just that SB has put them in a position to fail. They are not equipped to handle the demand. So you get hastily done orders that are undrinkable, confused service, and an average product. Never will go here again.

Its an office building SBUX not a regular one, located on the 2nd floor lobby of the 200 Liberty Building. Since its a office building, it closes earlier than most everyday and opens later and closes even earlier on weekends. Decent service when the line isnt out the door. Avoid between 8-9am and again around 2-3pm to miss the worst rush.

Very rude workers!! Never coming back!

My favorite Starbucks in NYC. Beautiful decor, fantastic coffees and anazing staff

Staff very friendly and on the job

My drink was perfect and the atmosphere was claiming...perfect!

Boycott

Many baristas at this location have an attitude.

Busy Starbucks but good and friendly staff

Worst service I have recieved in a Starbucks. I was the only customer in line while two employees talked between them. After a while, one of them took my order and didnt even knew what I wanted even though its was new item on the menu. They didnt ask for my name and when they called my drink tha lady just finish with blah blah blah

Always good service although sometimes very long lines. Cant wait until this joins the mobile ordering to skip the lines.

Very Busy as usual. Love thier coffee.

Not crowded and good service

Worst frappuccino coffee ever, it was pretty much just milk, but then starbucks frapuccino started tasting pretty much just milk, not buying it ever again.

What can I say always great

Great coffee but it is always jam packed. To the point where it is suffocating

The customer service was great! And so was my sandwich!

The Starbucks cofee it is overvalued. You pay too much for what they are going to offer you.

Be ready to wait for 25 mins + for your order and if you’re lucky like me they might actually forget about your order entirely

Nice starbucks in a really nice building

This location frequently opens late and closes early. I work in the same building and tonight ran down to get a latte before they closed at 8 pm (online posted hours) only to be told that they really closed and 7:30 pm, except that tonight they were closing at 7:15. Huh?!! Whoever manages this location should be fired.

Nice seating place in the rear

Nice patio and roomie indoors.

This is an awful store. Girl so rude and spend time on her phone rather than help her colleagues with the long line up

Good service

A typical Starbucks on a different location.

Im used to European coffee therefore I find what Starbucks refer to as coffee slightly offensive

If youre in a rush use the app to order ahead because its usually packed in here.

Good people in this location.

I love your coffees.

Nice place to sit and grab coffee

Poor service, not clean

Very nice staff

Good starbucks standard.

Not very crowded

Very good

Werth good servise

Dont like there coffee

Great Cup Of Joe.

Starbuck

Bathrooms are so disgusting.

Horrible.

Enjoy the quiet place...

Another Starbucks in lower Manhattan.

Pessimo Customer service

My favorite spot

Good!

Good service.

Great Service!

So so

The usual

Graet

Crowded sometimes.

Good Location

Cool

Always closed

Brilliant

Excellent

Good coffe

Great drinks

Trendy on adore

Undeserving expensive

Best coffee

Regular Starbucks

Basic Starbucks

Starbucks...

Good service

As usual good quality, very nice staff, easy to find a place, clean, fast WIFI

Starbucks a little hidden by the works..The staff gave us a smiling welcome and took our orders quickly and efficiently, we were served in less than 5 minutes!We werent even pressed for time and compared to the other Starbucks weve been to, it was really quick.For the locals, we didnt sit there to drink our drinks but nothing seemed dirty or dilapidated, and the ambient noise was not disturbing (Im not even sure I heard any)

Very bad service. The girl who prepared the drinks did so very reluctantly.

Always busy and with queues, but the service is quick and objective. Quality coffee.

A semi-basement store. Its not a large space, so its cozy. Its perfect for taking a break.

The service is good, but there is not enough space for everyone to sit, as it is very crowded depending on the time of day.

As always, Starbucks.

The best coffee

Try the Spicy Chorizo ​​sandwich with very good and slightly spicy gouda cheese...

A Starbucks like so many others but with a superb view!!

The food here is delicious and very cheap

Great coffee. And the possibility to charge your phone. The cafe saved us from the rain. Unfortunately, there is no toilet.

Good, rest

The menu has a good variety and everything tastes fresh! I always have a hard time deciding what to order because they have so many great options!Healthy options, plenty of them. Friendly service.

Nice little place with wireless charging of mobile phones ^^ (the place is a bit difficult to find and you are not allowed to film or take pictures in the building)

Reliable...comfortable (renewed sofas) and a guarantee of tranquility and relaxation after long walks.

Long live the Starbuck in the USA! They are cheap and have free internet!

The rooms are always well equipped with sockets for charging cell phones or other devices, the only thing being a bit expensive

Cafeteria of the well-known chain located in the heart of Wall Street. It offers the brands typical drinks along with a wide variety of sweet and savory things to eat. The service is very good and it has ample space to sit and enjoy a really fast Wi-Fi connection. It is worth visiting to take a break from the busy pace of this part of the city.

Because there isnt one in Italy😠😠😠

Coffee kills cold! Come in for that!

Very good service

Very little space. Improvable quality.

Good coffee

Very good cafe

Disgusting, bad service, spoiled food, I have evidence

Where to eat fast and well

The worst coffee in NY

Good reception.

I dont understand the menu

Always rich

Lots of people!