I go there almost every day they are amazing they get things done SO fast they call your name AND your drink a bunch of times so they know youve got it!! They are always so busy and hardworking they always make sure your drink is perfect, they are nice, and patient, they always ask how your day Is going, and they NEVER forget your order, also lines move vert fast, theres plenty seating ALWAYS open,Come here!!!! PS:BAD PART NOT VERY CLEANGOOD PART: EVERYTHING ELSE
I regret that I have only five stars to give here. Came here to have an exhaust system put in and I am definitely satisfied. I even assisted in putting it in which was fun for me. The job started in the morning and lasted like 9 hours due to the demon bolts. The picture of the white car is mine and picture of the person with his back turned is the one man army himself. Been in the business many and mostly works on Mercedes but made an exception for me. He is very knowledgeable and is a down to earth person. I would recommend booking an appointment because he is busy.
This is a nice Starbucks location. The baristas were super friendly and the inside is nice. To my pleasant surprise, Pistachio Latte is back. Its the small things that make me happy! Pistachio Latte is my guilty pleasure and I cant resist! Pricy, $7.65 + tip for a grande, but well worth the treat, especially on a cold day.Its a seasonal drink, so make sure you get it before its gone!
Great staff and food!
Wow! ❤️❤️❤️lovely service!
This location is hit and miss depending on the barista working. I wish people would.just read what we order and not assume everyone likes drinks loaded with enormous amounts of sugar!!!
5 in the afternoon and they dont have most of their food menu anymore. Also, music is too loud. But nice staff and Im happy I can sit down (its not much to ask for but sometimes its hard in Manhattan).
I like Starbucks coffee!!!When I’m ordering something I always look to get what I’ve ordered. It’s getting worse every time at this spot and with Starbucks app.First of all, the workers there are nice and service is good overall, BUT can you please read what people order?!?Through the app I got mocha frapp, option “no” whipp cream didn’t work, so I had to take it off myself later. However, I’ve added dark choco curls topping, can anyone locate those invisible dark choco curls in my frapp?! 😂Advice: that’s not a place to relax, because you have to double check if the coffee that you got is actually what you’ve ordered.🤦🏼♀️🤦🏼♀️🤦🏼♀️
This particular outlet of Starbucks has a really small seating which will be filled most of the time.This one is good option for a takeaway. And do their coffees really even need a review?:P
I visit this location every morning, and the openers at this Starbucks are truly exceptional. From the moment you walk in, they greet you with a warm smile and make you feel welcome. Their attention to detail when crafting your drink is impressive, and they always strive to make sure its just the way you like it. Not only are they efficient and professional, but they also go above and beyond to ensure your experience is a pleasant one. Overall, the employees at this Starbucks are a shining example of excellent customer service and dedication to their craft.
Someone removed my review, so I’m posting it again. A couple of months ago, I had a terrible experience at this location with an employee named Jules(or Jewel). I ordered two sandwiches, and after charging me, she then tells me they don’t have one of them. No apology, nothing—just asked if I wanted my money back. I asked why she’d charge me if they didn’t have it, and all I got was a smug look and silence.She gave me an alternative, but both sandwiches ended up being frozen in the middle. I told her they were inedible, and again, no apology—just another dismissive look and the same question about a refund. When I asked if she could remake them properly, she blamed the oven settings she was “trained” to use, with zero accountability or concern.When I asked for a manager, she claimed there wasn’t one and went to the back, supposedly to get a card for the area manager, but then disappeared. This was a horrible experience—this location needs to get it together.
This is hands down the BEST Starbucks store in NYC! The staff is the friendliest, they always make their drinks perfectly & even when it’s busy they do their best to keep the line moving! Shoutout to Zoe, Tamara, Mariah, Celeste & all the others that keep me coming here every chance I get 🙌🏻✨
The staff is great. Love them boots down. The chairs on the other hand hurt and Im worried its gonna induce a blood clot that will kill me. But other than that no complaints about anything else.
This Starbucks was convenient and fast, and close to the park and to the museum. It was what I needed for a quick recharge, phone and caffeine.
The employees are always very nice and silly here! I cant forget about animal hat day. Love visiting before my doctors appointments.
The staff here are amazing!!! Great service and warm atmosphere!!! Super friendly!!!
This is my go to sb because I live near here. For a few months they were clearly understaffed.. Apparently its a sb thing going on.Sometimes I go and theres only 2 people working and taking customers ridiculous orders.. It takes forever to get my grande black iced coffee. Its ridiculous. Again, not the staffs fault theyre understaffed.Most of the staff are friendly here!
Small place, but good service and wifi.
Please fire Jules terrible customer service and big attitude problem with wait time is outstanding please teach her the rules and guidelines or just fire her
Staff was great, friendly and attentive. Another starbucks, so you know the options. Seating areas were full, so we didnt stay long. Had the feel of a rest stop more then a coffee house. A lot of people passing through.
Theyre very quick efficient on this location, I usually do mobile orders and as soon as I come in my stuff is ready
A little bit small, but good staff, good food and coffee.
Awesome service!!!! I was sitting and got offered water by the waiter. Luxury :-).
For the most part the staff is nice. However, there is a 60/40 percent chance of you receiving exactly what you ordered. Order accuracy really depends on who is working that day.
Not that clean and understaffed
I had the iced peach green tea lemonade (what a mouthful) but so good. Staff were friendly and the store was clean as well. Nice quick service!
The service was great! Plus, they make your lattes very well. Friendly and nice people work here, the store is small though, so be prepared to find a seat.
Coffee and cold tea was good unfortunately the breakfast sandwich was spanking hot and rock hard... couldnt go back left and was eating in car .unbelievable
A rare (for me) visit to a Starbucks on the East Coast. I went to this location twice; the second time went a little better than the first. I didnt realize that drink orders vary so much from region to region -- the baristas didnt recognize the lingo I use successfully every day in Los Angeles to order my drink. All is well, though -- I managed to figure out how to translate the order, but not without getting some attitude from behind the counter. In my experience, inn the West Coast, in the Southwest, and in the South, most baristas are a little more willing to be patient while the customer figures out the order than these baristas were, but I have to factor in the length of the line and the expectations of New Yorkers for lines to move fast. Overall another reliable cup of coffee from slightly harried baristas -- thats Starbucks for ya!
This place was OK very nice and neat. In a scale of 1 to 10 being clean i give it an 8. Service was great..
Employees are in and taking their sweet time to open the doors also late to open 50 minutes than what’s written
They are so nice and they make drinks with love
Starbucks app is pointless garbage. 17 minutes wait time for a cup of coffee. This is the worst Starbucks in the whole of New York City.Dumb blaring music at a deafening level. Its a coffee shop. Not a rave
Pretty cold insideBut the employees were super kindNo wifi to my knowledge as i did try to connect
Some of the staff stand to deeply benefit from training in fundamentals of courtesy, respecting others and proper language when addressing other human beings.
The people here are the Best! Shay, Kim, Antonio, and the rest of the team. They make my morning EVERY DAY!! LOVE IT
Not having a bucket of ice coffee in sale in summer is ridiculous for such a big chain
Small hard to find a seat but by the time my drink was ready one opened up .The staff was friendly and fast my machiatto was perfect .
I order a white chocolate mocha and some lady had my drink sitting there like really. The other lady made my white chocolate mocha for me she was nice
The employees are really nice and the set up is very organized and clean I definitely recommend going there 👍
Service is great!!!! I love berry white hot tea and banana bread! I paid U$5,62.
Half a cup of cappucino for $6
Wardell, the cashier, gave me the biggest boost this morning with his charm and positivity. He deserves a raise.
Incredibly friendly staffs for Starbucks and a small but very well managed space.
Love how these workers get your order and then your quickly out the door on a busy morning.
Good place to spend spare time but a bit slow service and sometimes hard to find seats.
Excellent staff, quick workers and friendly bedside manor. A+ PLACE..
Very warm, welcoming and friendly staff, especially Tamara! She was super sweet. This store had a great vibe and was clean. Love the location as well.
The workers here are absolutely phenomenal!! I have never seen such happy positive workers, will be walking an extra few blocks to come here as opposed to the closest starbucks to me from now on. Highest praise to the the guy at register and barista with curly hair
Great spot uptown , friendly staff clean restaurant makes this a pleasant stop. Working restroom clean and in operation.
Friendly neighborhood Starbucks staff is very friendly and remembers your face and can remember your orders
Tiny place with unfriendly staff and slow service. Only good thing is location
Friendly staff. Clean and busy location
Good but expensive. I liked it more when you used to get free refills.
Very polite order ready when I got there thank you
Good Starbucks experience. Staff was very helpful.
The Starbucks on 85th & Lexington Ave. was very slow at processing orders. They need help
Nice place to sit and get some work done when with people or when youre by yourself
Hey, across the street is an Actual Coffee Roasters with interesting and hand crafted drinks there. Give them a try!
One of my fav starbucks stores, its very nice although is kind of crowded sometimes
This Starbucks inside smells like trash and no employees seem to care. Had to walk out without getting coffee
Line is a bit long but a pleasant place to relax and drink
The BEST starbucks. The staff is amazing.
They put too much milk in my white chocolate mocha
Almost no seating available, only a couple of tables. Crowded. Not what I was looking for Saturday morning.
Easy order on line. Super quick service.
Friendly staff and good to do some work (+ restroom)
Custumer service could be better. Employees look really down.
Dear STARBUCKS located at 55th & 1261 Lexington ave.The last two times I went to buy the Mango Dragonfruit drink including today May 10, 2023 after I paid and waited a few minutes, they give me the drink that I did not ask for, seeing that the customer in front of me is given the same drink that I wanted and paid for. The person who was before me was a white lady and I’m dark, which is interpreted in another way.
Very small store, but service was not bad
The best Starbucks crew in the city. Shout out to them
I love it here. Escape the chaos city and drink some coffee or tea.
Staff was friendly and my food and drink was done in five minutes which is awesome because I was rushing to work. Was also very yummy and fresh. 😋
Its a Starbucks workers were nice
They opened 40 minutes late in a busy Monday morning and provided me a lukewarm americano. Thanks for that.
Typical Starbucks: so-so food with watery black coffee. Good WiFi.
I like having coffee here theyhave bags of coffee to can take to go...there more expensive I dont know which coffee I like better the instant coffee or the pike!? I usually get a small cup of coffee with milk and a slenda!
Great .. Starbucks always is a good experience
Service was phenomenal 👍🏾!!
Place was clean & my Matcha frappuccino was on point!
We came in about 11:30 am in search of decaf coffee but the staff member said they were out. We were disappointed, and perhaps he noticed. He immediately offered to make a fresh pot of decaf. He even brought our coffee to us. Spectacular service! We didn’t get the gentleman’s name but I believe he will remember the situation. Thanks so much!P.S. We came in again today and there was brewed decaf at 10:30 a.m. The best part was that we met Isaiah C. who so kindly served us yesterday, and we were able to thank him again and let him know how much we appreciate his great service, and that we were posting this review for his manager. Superior service is the hallmark of a well-run business. Thank you Isaiah!
Really nice guys helped me out there. They were really into making me happy with my order. There was a problem with the promotion I was trying to redeem, but in the end, I was still satisfied. The drinks were perfect.
Im not too fond about Starbucks with the incident that happened not too long ago
On this Sunday evening with my weary eyes reading the store I selected wrong on the app. These fine gentleman fulfilled my order despite my illiteracy. Thank you very much for your excellent service I look forward to seeing you again in the future!😁😁😁 oh and you nailed my drink!!!!
I come here before work everyday. They treat me like family. I love this location and you will too. Enjoy!!!
Horrible didn’t let me use the bathroom and rude staff she said that she was the manager and she decides who used the bathroom
The staff is very friendly. Both baristas I interacted with made small talk and were polite. My drink tasted great and was ready quickly. I will definitely go back to this location.
My visit to this Starbucks was just perfect, hence the 5 stars!
The staff at this Starbucks are always super sweet & have great customer service no matter what time you go!
My favorites place to stop by and get coffe…!!!
Super comfy Starbucks. My husband and I stopped over at this location after doing some tech shopping at the nearby Bestbuy. I hot a coffee and he got a water and we rested before our uber arrived. The staff were super friendly and the store was clean and not too crowded. Overall great experience!
Jasmin 😊 thanks You
Horrible. Music blaring at an indecent volume, and when I asked them to turn it down, they said to go to another store. Great way to lose business. If I hadnt had people waiting outside, I would have complained to the manager.
Very well organizing people very sweet and nice and hard-working. Love it a lot
Great coffeeGood service
There is usually only one person doing everything from cashiering, to getting your food, to getting your drinks. Long wait times for such a small pkace.
Warmed up Blueberry Muffin and Cheese Danish. Delicious! English breakfast tea is also nice.
I am amazed at the pleasant disposition of the staff every 👏🏻 single 👏🏻 morning👏🏻. In a town full of people who don’t acknowledge the presence of other humans, the staff makes you feel appreciated and welcome, even during the morning rush. I also love the hats.
Rude service and not able to use the bathroom
Very good service and stuff.
I feel home every time I go there The staff it’s always greeting you and friendly and my coffee is done right And don’t forget to download that app so you can enjoy their perk love it
Never had a wrong coffee.
I love Starbucks,was the first time in this store,the casher was very nice,I felt fine.
Sweet staff
It very pleasant and clean. The service was great.
Was there to charge my phone, thats all. Regular Starbucks, thats all.
Love this Starbucks so much..customer service is perfect
Busy as many of Starbucks, lots of staff buy still have to wait for a simple coffee cup.
Always open late, which is useful after the store on 78th closed. Staff is friendly and no bums rush around closing time
First the service was slow.. Then I ordered a hot chocolate which just taste disgusting (weak and barely chocolate flavor) I was already on the subway so I just had to throw it out.
I went into this Starbucks in hope of finding a Christmas gift. I was holding a glass tumbler, when an employee came busting out of a service door and nearly knocked me over. No apology. I said, Youre lucky, you almost knocked this glass right out of my hand. Nothing. Bad location to have a service door right next to the glassware. He said nothing and went about his business.I left. My shoulder is working up a good bruise and my back is aching, I was hit that hard. I will never go back to this Starbucks, think Ill just visit the one one block up.
Nice size location well ventilated
Good place 4 a coffee and some peace & quite.
Nice people good service fresh coffee and clean place
Very busy, often no seating available.
Always friendly staff, but almost always hard to find a sit
No longer open. Hence one star lol!
Nice baristas and quick service
She didnt put my name on the coffee
Bad service. They dont care.
The employees were not friendly.
Super friendly staff!
They are a hit or miss
Great place to sit, relax, drink and eat at Starbucks.
Because they have good food.
Very friendly, attentive and professional staff! Thank you, Danny, for your service!
Coffee is good employees have good energy
The barista was rude and didnt make a good cup of coffee.
The Staff are Always welcoming
Really awful coffee, definitely not worth the money especially if you are in the NYC
Great service but limited seating
Great Friendly Service!
There is a starbucks on every block in new york
Patient staff, space to sit & work.
Service was very nice but the playlist maybe a little too loud.
A good corporate cup of joe.
Staff is great
Great and quick service!
Just awful.
Good and tasty beverages.
Everyone was so friendly coming here literally made my day!!!!!!!!!!
The partners are very nice
Great place to relax!
Excellent coffee as always
Clean, great service
Normal starbucks nothing more to say
Always the best
5 stars for the baristas
Best Starbucks in New York
Quick & easy
SO GOOD
Great people
Workers are very friendly
Very good thanks
Great! As always.
Did someone said Frappuccino?
Coffee
Bad customer services
Great
Was ok
Best coffee in town.
It was so great
Great service...
Decent Starbucks in Manhattan.
Poor service
Well, its a Starbucks alright
Quite setting for studying
Not enough chairs
Always good!
Good Service. !!!!
Too many teens.
Good recommendations!
Heavily trafficked location
Taste is excellent
Great croissant.
Fair
Liked it
Nices
Never disappoints
Love this place.
Friendly staff...
The best latte!
Love Starbucks.
BAE
Good
Starbucks
Coffee lovers place
Great service!
Just a Starbucks
Regular Starbucks
Good service
Great
Friendly staff, delicious drinks, clean store and restrooms
Typical Starbucks. Name spelled completely wrong. Fast dispatch.
This one in particular is in a good area of Manhattan, but its not easy to find a place to sit, if you take it, no problem, a Starbucks
Like all Starbucks, few places to sit...
Very delicious
Top coffee maker, charming, lots of variety and good service. Try Mocha.
Not very good attention.