Starbucks

Starbucks provides a cozy ambiance with long benches, various sitting areas, and small round tables for all preferences. The shelves are stocked with merchandise like coffee bags, mugs, and cups. However, theres no restroom available.

The worst Starbucks location. I always order venti matcha. Never get whole cup. Always half of it. They’re not client organized at all. Workers don’t care about customers.

I ordered a cheese danish and it was out of stock, so they offered a chocolate croissant as an alternative. The worker heated the last croissant and dropped it on the floor. Then his co-worker told him that it was the last croissant and proceeded to serve me the croissant. That is completely unsanitary and they should not be serving people dropped food. disgusting

Please retrain the staff on Pumpkin beverages. I have ordered several times over the last couple of weeks and its hit or miss, no consistency. The pumpkin topping is missing or the drink doesnt even taste like pumpkin or my sweetener is missing. For the price paid for these drinks, I shouldnt have to deal with this!

Typical new Starbucks and was clean on the inside. There were two baristas at one end making drinks and one of the register who seemed new. They did not work as a team and I had to ask for my food after 10 minutes of waiting and only a few people in the store.

Waited for our drinks 30 minutes while others who ordered after us got it sooner. We were a party of 5.

The guy receiving orders was not well-behaved! His name is “Brandon” as I found on his aprons. Didn’t expect from Starbucks!Also, this branch doesn’t have an outlet to charge your phone/laptop.

So slow. Order was supposed to ready at 9:15. Got here at 9:12, one person working. Waited until 9:25 when three women came waltzing and laughing out of the back. Meanwhile there are approximately 10 people in line and another 10 waiting for order they clearly sent in a while ago. Watching the machine that spits out the tickets and its just continually going while no one seemed bothered to actually do their job for 15 mins.Its now 9;30 and my order still isnt out. This is frankly unacceptable and shockingly bad.

Extremely slow service. 20-25 min wait for a coffee

Worst starbucks ever. If want to get bitched and treat unfriendly this is your place

The worst Starbucks I have ever been to. Arguments between workers, cold coffee, long waits...terrible management.

Tables,counter and sitting area were super dusty!!! I have no idea why no one cares??

The worst Starbucks ever!!! If I could give negative stars I would. They dont work together as a team. There are too many workers so it causes chaos and confusion. Ive literally seen them run into each other and spill coffee because of the chaos. They ALWAYS get my order wrong. I asked for a butter croissant and I received a chocolate. HOW?! This is even after the barista repeated my order back to me. I also had a custom order which I ordered via the app. I got there to pick up my order and they literally didnt even try to complete my custom order. They stopped at pouring the coffee in. Whats the point of a mobile order app with all of the custom options if you dont complete my order and the barista gave me an attitude. I think they should start fresh with a new team, one where individuals know the definition of team and how to be professional. Customer Service people, Customer Service!

This location is so unorganized & I think they dont have a manager because the staff is always having conversations with eachother without acknowledge the customers they literately can care less its so unprofessional.I waited 20 mins for my black iced coffee I was trying to explain to the barista that I had previously order it online that someone probably took my drink , the barista didnt care and kept telling me to wait that he had so many tickets coming up .. I waited another 10 mins until I finally gave up and asked him kindly again for my drink again I got ignored thankfully the other lady said someone took my drink and made me another one (rudely of course) I finally got my drink after a 20 min wait that was just tossed in the counter did te even handed it to me never going back again

The worst Starbucks ever! If I could give negative stars I would. It was this wednesday at 5:18 and the barista getting upset because he already cleaned the area for frap and them they get my order wrong. He was mad he give me so bad actitud and then when I asked for my money back I listen to him that he said dont worry about her dont worry about her I Cant Believe!!! The barista gave me an attitude. I think they have to learn how to be professional. first and last visit never back

Not nice team, very slow

Very very slow in terms of taking my order and making my drinks. I have never been waiting so long for one cup of latte in any Starbucks before.

1pm for a 1:30pm performance and luckily the line wasnt too bad outside and just waited a few minutes before door open.

This has to be the worst starbucks ever theirs a lack of management, the service is not the best and theres always some type of argument going on with the baristas

One of the best places to take anything if you are cold

Worst starbucks ever, most disappointing coffee shop experience ever...

Nice staff very quick at serving you. Tasted good and didnt mess up my name.

I have been coming to this Starbucks for some time and I used to love it. The small morning staff are amazing sweet and fast paced you can expect a smile from Marie & Shelby and a good laugh from Andre. They make sure that youre well taken care of at all times. However, over the past few months I have had the worse experience with Kanda, Tyrone j Akos over the simplistic things. You can tell theres a fight for something going on at the store because I have experienced the same exact issues with them every time whom I assume are supervisors. I would visit this location Monday - Friday at least 2-3 times out of the day but lately I have been drawing away from this location along with some of my colleagues some changes need to be made. As customer service leaders you guys should take much more care of your customers.

Located at the Fulton St downtown (4&5) station.

They were very friendly in here. Their coffee warmed me up on a bitterly cold Winters morning.

Staff is rude and unprofessional with negative attitude. I try to avoid this place at all cost.

Too

Decent service.

Good service

Friendly stuff

To flee! I have never seen such service in a Starbucks, greeted by a man with a tattoo near his eye who obviously does not know politeness, not even hello, when giving my first name I spell it, he stops me by telling me that he “knows how it is spelled” obviously not since he made a mistake, when our order is ready we go to sit down and I get up to take a spoon, I address one of his colleagues and he looks at me through saying “she couldn’t ask me? , his colleague told him to shut up and not start, so it must be a habit in his behavior. He has no business being in sales.

They served us quickly, there was a place to sit and the air conditioning was strong, we were able to take refuge from the heat.

I was lucky and a friendly, young lady served me.Coffee and a piece of lemon cake.To sit with a view of Broadway

The service is terrible: very slow and the staff are not up to the job!

Very rich