It’s not my first time, I pay almost 6$ for Americano and little cream and there is literally no coffee in it.. it tastes like no Americano.. the quality here is so bad every time I buy here, the coffee is always too light .. it’s like they never put fresh beans in their expresso machines. So bad!!
I love these guys, fast serving, smiling and kind. They made our breakfasts better. I would recommend a larger assortment of bakery for the breakfast.
Wish my experience was more pleasant with one of the staff members there. Unfortunately very rude customer service. She was very frustrated as I couldn’t hear her with the loud music and got my order with no name. Waiting for long minutes, she finally asked what I had ordered and told there was no more item. Unbelievable.
One of if not THE best Starbucks in FiDi - great service & busy yet still good for meetups
Super crowded, but they move quickly. Even with ordering ahead, I probably waited 30 mins, so order early.
Very hit or miss. During rush times they often mess or orders, forget things, or take forever.
Frequently a long line, plus a long wait after ordering. Otherwise, a standard Starbucks with a few small tables
The past 3 months or so this Starbucks has been so slow that I can order a drink 30 mins away on the train only for the drink to still not be ready.
Nice staff, just a little slow. It was empty when I went.
Clean establishment and very friendly staff!
Excellent service and extremely kind people, best Starbucks I’ve been to!
I came to this store and was greeted enthusiastically by Nakita, Shaniya, and Cupid. Its not often you see passionate, dedicated, and committed people, but these three ladies represent excellent customer service. Came here during a rough time in my life and Nakita, Shaniya, and Cupid made me look forward to coming to the store, just to brighten up my day.
I was in today to make a purchase and because I had a $50 bill and my order was only $9.20 vs $10 they would not accept my cash. I left without purchasing last time I checked all cash should be acceptable considering no signs were even posted. Poor customer service seems to be there motto because they are Starbucks. I am done with this franchise this city has many coffee shops with better coffee for reasonable prices.
I had an excellent experience at this burista.
I would suggest fire all of staffs and hire a new team.
Go here during lunch hours to experience what friendly service is supposed to look like! Staff is courteous, engaging, and efficient. They will put a smile on your face. The premises itself is also very clean and organized.
Great location for a coffee. Visit the Museum next.
The line is fast and they ensure your drink comes out the way you like.
Very busy. Know that they do mobile orders first. Very good frappacinos and chai but takes forever. Nice if you are nice to them.
Wish I could give negative stars. Hands down the worst Starbucks in the chain. You will wait awhile for your drink and the staff is not polite. Asked for a refund and the manager was very rude about returning MY MONEY for a service that was awful. Vowed never to return to this place, which is sad bc its in a prime location. Wasnt going to say anything till my supervisor went and experienced the exact same thing. Thus this lengthy reason why to walk 2 blocks to the next Starbucks or one block to the Dunkin. Manager and staff need to be replaced... Im not the only one who feels that way apparently.
Hate that it does not have the stores hours posted!!!! I feel like they close at a different time everyday!! Wednesday I was buying my coffee at 6:30 today is Friday and at 5:35 they already close ??
The staffs are so millenial to serve for such a place. They dont pay attention. Miss wrote my name, and the coffe and food stayed waiting for ever. Over all Bad service.
Fast service and good location.
Not an easy in and out due to layout. Staff appeared to be annoyed by customers. Have since found a new location in the area.
Good but the coffee is still overpriced
Friendly barista! Quick service
I don’t know what type of shenanigans this location is running but they said they closed at 4:40 on a week day. What type of ish is this? Isn’t it ran at least during business hours??
Average. Line always moves slow.
Small shop without proper seating. Not comfortable, more for to go. The cafe latte tasted very milky, hardly like coffee. Does it have to be that way? Service was nice. Waiting time a bit long for 2 coffees.
The oleato oat latte is delicious. The staff are friendly
A good place to quickly have a cappuccino.
After a good meal, it is always a pleasure to be able to finish a meal with an order from Starbucks.
Exquisite coffee!
...its not the attention Ive always received at Starbucks. They should evaluate the actions of their employees when addressing customers. They close the bathroom no matter what you are consuming or whether you have children... the attitude is very rude.
Incredibly unfriendly... first given the wrong drink and then being whistled at for it is not acceptable
GOOD
Not on the net...
Good service
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