Starbucks

Between appointments I had time to spare. Stopped in for a lavender matcha drink, the gentleman working there was very kind. The only strange thing is that he seemed to be working there alone, the store slowly began to get busy.They have no seating space but the store is very pretty on the inside. The drink quality was great, will be back.

This location needs more employees desperately. They are unequipped to handle 10+ people in a timely fashion. The staff usually is friendly and trying their best, but they need help.

Lack of employees and dirty. Drinks taste like dirty water.

No bathrooms in NY starbucks

Caution: Dumb and Dumberer at work at this place.

I have been to Starbucks around the world. I read the reviews on this Starbucks. Not only am I shocked at how unkind reviewers are but moreso on how facts are wrong.This is a hotel Starbucks which means the Starbucks is under the auspices of the Marriott Hotel which is different than being a freestanding Starbucks.There is absolutely a bathroom for Patrons. The bathroom is out of the Starbucks, make a left and head up the walkway to the hotel bathroom which is cleaned all the time by hotel staff which these Starbucks employees are lucky for in that in too many Starbucks the Customers are absolute pigs in how they treat the bathrooms the staff are tasked to clean. Not here.This Starbucks is WTC World Trade Center adjacent, under a Marriott, near enough by to Wall Street and walkable to Brookfield Mall. The exterior entry door is very heavy. Want to blame someone? Blame NYC politics that lets crazy people wander the street even in to this store, slamming the door, smashing the glass but not anymore with this weighted glass. There are car parks near enough by, too. A W Hotel across the street. A Bills Burgers adjacent. As for staff?The staff varies.As with all Starbucks, the staff temperments vary. They had the most wonderful manager Stephen I just learned is gone. Their loss. There is always more to the stories. It would be nice if district leaders spoke to long time.It is a small space, not a sitting place. That said there is a public sitting place across the street and kitty corner to Bills Burgers as well as in the hotel.Mobile service is killing in store customer priority. Bottom line. The staff can only move so fast. Mobile customers are demanding when their phoned in order is not ready. Some of the new staff I saw today do not smile. Staff are worked hard. It was nice to see some of the Starbucks staff I have known from before.Customers- before you give rotten reviews, think even ask why. You may have cost a nice man his job!

I gave it a 1 because it couldnt have been less. Unprepared and rushed staff, no gluten free options and no information from the employee who didnt even know what gluten free was. Poor and slow service and not even a bathroom for customers. Very high prices but this applies to all starbucks. Never again