DMaritzas Cake

2153 Amsterdam Ave, New York, NY 10032, United States
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DMaritzas Cake
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Ra
Review №1

Ive been buying from Maritza Cakes for over 20 years, and they truly have the best Dominican Cake, which is soft, fresh, and has just the right amount of sugar. My favorite is tres leche, which Ive been ordering for years, and my friends and family love it. ❤️ I would give a Million Stars if I could‼️

se
Review №2

Ordered a chocolate cake for my daughters birthday, and it tasted like kerosene oil. Everyone who took a bite had to spit it out—absolutely inedible and extremely embarrassing. This is unacceptable, and I expect an explanation. Should Complain about that to food safety authority

An
Review №3

Please do not waist your money on this establishment!!! This by far has been the worst purchase I made this year. The cake was extremely dense, tasteless, dry, and chalky. It simply was not freshly made as I was advised during pick up. The cake was clumpy when you tried to break off a piece with your spoon. Disheartening for the Birthday Girl. The filling was dulce de leche and it was subpar, I could’ve boiled a can of condensed milk and resulted with a better tasteful filling. The phone representative was pleasant, the in bakery were friendly and pleasant.

Sa
Review №4

Completely grateful with this bakery. Real and delicious dominican cake ✨🌸😍. Thanks to Francisco for this wonderful attentions !

Lo
Review №5

I’ve been going to D’ Maritza Cakes for years. I never complained. I went back in March to the bakery to inform them that every individual at the event shared that the cake did not taste like Dominican cake. Of course Francisco rationalize the matter. I went back yesterday 5/6/22 to pick up two cakes that were ordered, so giving them the benefit of the doubt that they were going to make it better this time. Of cause this time the cake was worst. Frosting was so sweet, the decorated flowers were bitter, the filling was limited and cake tasted horrible.👎He wanted me to bring back half the cake in order to accommodate me. Who goes to an event, cuts the cake to then ask the individual to give it back so the can bring it back to the bakery. Unbelievable!!! 😱😢

Ch
Review №6

Im giving this place a 5 star because it one of the BEST cakes I have tried. Im not of fan of sweet stuff but this is by far on my top 3 list of the best Dominican cake you will find in Washington Heights. My cons about this place is that is very tiny for the amount of people that come in and out of this place, they ask you for a time to pick up your cake and once you let them know they say no we dont start until X time. (why ask me then). They have gotten pricey throughout the years Ive been dealing with them, you must be very detailed when asking for specific cake at your liking. Other wise I would recommend this place.

J
Review №7

Ive tried a few Dominican bakeries ,even some in the Dominican Republic, so my honest critique is based on experience as well as expectation. What made me fall in love with Dominican cake is its moisture and unique frosting. I find that DMaritzas cakes, while quite tasty, has a frosty that is too light and similar to American cakes. If not for the frosting and lack of moisture, their cakes would probably be a 7 or 8 our of 10.

ju
Review №8

Great cakeOrdered for a party of 60-100 people.They did a great jobFan of the caramel cakeThey have other flavors of courseI even changed the design twice they were able to accommodate as long as its days before the due date.

T.
Review №9

Great pineapple cake...TERRIBLE CUSTOMER SERVICE...at a level where they dont even acknowledge me verbally or provide a gestural greeting. I do notice when Latino customers are there, they are greeted with respect and courtesy. Love their cake but I will patronize where I am valued as a customer!

El
Review №10

Well I see when you think about Dominican cake this is the place to go and enjoy it and besides that they have different good things like tres leches and DELI BAKERY STUFF!!!!

E.
Review №11

Their cakes are really good, but their customer service is horrible. They tell you that the cake will be ready at one time and when you go there you have to wait 30mins-1hr! And the staff do not even apologize. On weekends they do not make cakes less than 1 pound! And they do not have any organization, if you pay in advance when you go to pick up, they do not keep proper records and ask you to pay again!The cakes are good, but all the hassle is really not worth it.

sw
Review №12

Cake was delicious it was all gone true Dominican tasted it was dulce de leche it was all gone thanks to fransico it was good

Ca
Review №13

This place is so small you can miss it if you walk by quickly so keep your eyes open. The cakes made in this establishment are phenomenal. I travel from central NJ to pick up a cake every time I have an event. The $15 toll, unavailable parking, and traffic congestion is WORTH IT!

Ja
Review №14

I ordered a Dominican cake for my sister who retired.The lady who took my order was pleasant. At the store the young man who took care of me was also pleasantand polite. It was my first time ordering from DMaritzas and it will not be the last. I must say that the cake wasdelicious. It was very fresh and the frosting so creamy. We totally enjoyed the cake. Glad I found this place.Thank you.

Ar
Review №15

Need to improve their customer service. The cakes are delicious.

Sa
Review №16

All cakes are garbage all food there is garbage. I could make way better cakes then all of the workers combined. Tres leches is one of my fav cakes and they can’t even make that. Whoever makes the cakes should give up n close shop

El
Review №17

The worse experience ever!!! Not only will I NEVER be going to this place but neithwr will my friends and family!! I sent a cake to be made here and whoever was answering the phones the day I went to pick up was so rude! It was explained to here that I was running a few minutes late to pick up my cake, which was already paid, her response(in a very nasty tone) was well you will have to pick it up tomorrow. Mind you the birthday was on the day of the pick up. I asked of she could wait 5-10 minutes and basically repeated the same. I showed up to get my cake and asked to speak with the owner. I proceeded to explain to the owner my horrible experience how i had to run to the store. Mind you, I am 4 months pregnant. At this point the lady I spoke to on the phone proceed to get nasty again. I told her that I was not speaking with her to please stay out of the conversation. She proceeded to get even more crazy and even threatened to hit me. A man who works there even had to get in front of her because otherwise she would have hit me. I told the owner that that lady should not be working in the front dealing with customers because of how rude and nasty ahe was. All I was told was that they were sorry. Btw, I got there at 6:07. There were 2 people waiting for cakes that werent even ready and one had just walked out with a cake. As I was leaving at around 6:15 -6:20 another person walked in to get a cake. But she had told me I had to leave my cake for the next day because I wasnt there at 6 on the dot. HORRIBLE customer service! Oh and the cake was NASTY!!! WASTE OF MONEY!

Ho
Review №18

This is the best place to get your dominican cakes great service and they treat you nice and respectful wow what a nice place to be at

Es
Review №19

Second time ordering in 6 months. Truly have to say their cakes are delicious but every time I call the person who takes my order has an attitude and puts me on hold over handful of times.

Ma
Review №20

El mejor bizcocho Dominicano!! Best Dominican Cake and Im Dominican so Ive had my share of Dominican cakes from different bakeries and people but this one is the best!

Su
Review №21

Great cake! It was ready on time and most importantly, the flavor was on point!

Ja
Review №22

On 3/4/22 I purchase a 1/2 a pound of cake that honestly was TRASH 🗑. I threw the entire cake in the garbage. Honestly this cake shouldnt be called a Dominican cake. Staff is really friendly however it doesnt make up for the poor quality in cake. My cake was dry & frosting was not as a Dominican frosting cake should be. I consider myself a well experienced cake purchaser and this cake goes down in history as garbage.

Ga
Review №23

Thanks to everyone. I have no words to thank you for your work and time.

AY
Review №24

The main point of coming here is the Dominican Cake, which is moist and sweet, with a sugary/crunchy icing. Ive had Dominican Cake elsewhere, and the cake here is so much better than anywhere else Ive had it. The Pastelitos are okay, but something I expected to be better was the flan/chocoflan. Since Ive made it b4, I know that the Sweetened Condensed milk gives it all the sweetness it needs. However, I didnt think the flan was sweet nor creamy enough, although I liked the thickness. One thing I appreciate is the ability to pay via card via a secure link, which greatly increases the privacy while paying.

Gi
Review №25

Best Dominican cake! Best taste & flavor from all Dominican cake bakery Ive ever taste.

sl
Review №26

The best cake I have ev-vuh tasted!!!! Pineapple and dolce filling is my favorite!

Va
Review №27

The cakes here are always delicious but that’s not the problem. I ordered a cake to say Happy Birthday Name. The name was written down in lowercase. Why would you put a name in lowercase letter . The gentleman tried to fix it but it just wasn’t perfect. If you ever order give the person detail directions on the name cause clearly there is room for major errors .

ty
Review №28

Customer service sucks,but the cake is the best ever.thank god its worth it

Te
Review №29

I got a cake at 11:30 and got it home at 6 and the cake was terrible looking. The icing on the side was sliding off and the writing on the top of the cake was melted and smashed around. And there was hardly any Guava filling in the middle of the cake. I basically bought 2 pound cakes with some icing!!!!

Ka
Review №30

Great atmosphere, friendly staff and delicious sandwiches and pastelitos. Definitely recommend.

Lu
Review №31

They make the best tasting cake. For many years. Love it.

da
Review №32

New owners great service consistency of flavor is utmost quality and taste

Lu
Review №33

These guys have the best dominican cake in NY. Super delicious!

Ed
Review №34

One the most tasteful cake, love it

K
Review №35

Cakes are not the same anymore after COVID barley any filling or frosting and overpriced

Gu
Review №36

Good service 👍

Ye
Review №37

I bought a few pieces of guava dominican cake. The cake itself was good but the guave filling wasnt. The filling tasted very artificial. Customer service was good.

JW
Review №38

Friendly staff, clean place, creative Dominican cakes.

Ja
Review №39

I ordered some cupcakes on Saturday for a birthday celebration on Sunday for a collegue from work. The flavors were Confetti, Red Velvet and Chocolate. Some of the cupcakes didnt look like what I was expecting especially the Confetti ones because Ive seen that they make them lighter and the texture of the cupcakes didnt look as fluffy as I wanted it to look. To my surprise the kids thought they were really good even though I thought they looked like muffins but kids are honest and they quite enjoyed them and even wanted more. Ive also ordered from here before and they didnt disappoint me last time either with a pineapple cake .

Jo
Review №40

I would no recommend this bakery to anyone. I have had cakes from here many times and it was always good. however I got one last week and it was awful not to mention expensive when compare with similar bakeries.

Ma
Review №41

Best Dominican cake! Recomend 100%

Od
Review №42

Great place to buy cake, and they always make the most delicious cakes

Ro
Review №43

Great cakes but orders are not on time.

Ra
Review №44

Best Cakes Ever ! Been a client for many years.

Ky
Review №45

Hit or miss with the cakes. Some times deliciously amazing other time meh

Di
Review №46

Update: While Im glad to see that they have made some updates to the actual store, I am disappointed that the quality of their cakes has slipped. I have bought several cakes from there in recent months and they are not fresh at all. I keep going there hoping that they improve because they were incredible tasting.The customer service is a bit lacking but the fresh, great tasting cakes make up for it.

Ol
Review №47

I usually dont like to post reviews unless they are seriously bad. On July 25, 2020 I went in person to placed an order for August 13, 2020. My grandsons birthday. The theme was a Transformer. They charged me 115.00 dollars for one pound of cake including the colors and the sugar figurines . The money was no the issued. Thats what my grandson wanted so I was fine with it even though it was only 1lb. And 3Figurines.. Here is where the problems or the red flags began showing up. On July 28, 2020 , I called around 12: 00 pm and tried to speak to Jean Carlos (who answered the phone) briefly as he brushed me off quite quickly. I told him that I didnt want the sugar figurines . Mind you this is 3 days after placing the ordered. He didnt allow me to explained to him in details. He just stated call me back on August 4, 2020 if I was calling regarding cake modifications to call him back on August 4, 2020. I said ok. When I called him back on 8/4/20 Mr. Jean Carlos told me that there was nothing he cant do about it because the figurines were already made !!!!!! Really??? Again, i maintained my manners and asked him how it was possible when I called him on July 28 and he said not to worry to call him back on August 4!!!!! I told him that was very unprofessional and inconsiderable. That he should had told me that on July 28 when I spoke to him. He proceededTo tell me that the figurines were already made by July 28 and I couldnt do no modifications and if I didnt want the cake I will lose my money. At this point I was fuming but went along with it for the fears of getting a worsted cake. When the day finally arrived August 13, I went to get the cake and to my surprise one of the cake letters were broken. At this point I requested to be fix ; again in a humanly possible way. To make the ending a little shorter , the cake tasted horribly and the texture was very hard and and heavy. We had to throw that cake away and improvise with a smallCake giving to us by the hotel we were staying at. Maritzas cakes used to be delicious and moist. Im being a customer there for years. The only thing I could think off is there may be a new baker as the last time I ordered from them was about 2 years ago. I would never go back or recommend this establishment. Definitely Im filling a complaint with the better business bureau. Is not about the money is about the principle,Thank

Ka
Review №48

Their cakes are the best! Been with them for many years! Wont trade their cake for anything in this world! They make the most beautiful and delicious cakes! Very creative when it comes to decorating your cakes!! very much recommended, you wont regret it!!

El
Review №49

I ordered a cake from this bakery a week ago to celebrate a milestone birthday for my mom, and the final product was to put nicely less than pleasing. This comes as a shock, because me and my family have been ordering cake from this bakery for years, even dating back to when Maritza herself was still alive and baking. The cake that I ordered was supposed to be a strawberry-filled cake. What I received, however, was a heavy and dense cake that had very little filling and other make shifts pieces of cake placed between the two layers. (See photos on yelp review). The cake tasted as if it had dropped while it was being prepared and tasted off. I am so thoroughly disappointed with my cake purchase, that this will likely be the end of an era for my family as to when it pertains to ordering from this bakery in the future. We will not be returning to order any other cakes.

Kr
Review №50

DMaritzas cake 🎂 is The Best 👌 👍 😍 🥰 ..

Ji
Review №51

Honestly the cake wasn’t so bad I’ll give it 6 out of 10

Jo
Review №52

Very good! Excellent cakes. Needs to improve how long it takes at pick up.

Ju
Review №53

Extremely dissapointed the quality, texture, and taste was Horrible!!**Martizas cake is no longer what it used to be**Will no longer be ordering from here!

Je
Review №54

This is the worst cake I have ever ate in my life. I regretted that El panadero was closed which made look for somewhere else to get my birthday cake, to only get disappointed. I order a half pound cake with 3 leche.. I should have stood home and made my own pound cake instead.. I was so upset the worst cake ever..my first and my last time I order from here...go to El panadero they make the best cake in Washington heights.

Ne
Review №55

This is the worst bakery they lack customer service and like talking behind customers back.I placed an order on Tuesday and brought in the decorations from elsewhere because they tried charging me $230 for a little bit of fondant decorations.I called today to make sure that whatever is left over gets sent back instead they insult me over the phone and say its that lady that bores me with her bs.When I call back they dont answer and they act like there is nothing wrong. Therefore Im no longer ordering cakes from the garbage bakery.

Ch
Review №56

I order a Cake For My 2 year old Baby. I ask them for Dulce de leche one pound of cake. When i place the order the Guy in the front told me that the Cake was going to be ready for 3:00pm. I arrived there like 3:15pm and of course the cake was not ready. They end up giving me the cake 4:00pm. When we cut the cake guess what it was pineapple and i order Dulce de Leche this cake was terrible the cake was hard. I will never Oder from this Bakery again.

Je
Review №57

Got the cake for my baby brother birthday started cutting into it when it had a roach this is the 2nd bakery i’ve had horrible experince with they leave cakes out and who knows whats crawling around

An
Review №58

First time buying cake at this place and my last, they hardly but in filling in cake, the cake taste heavy on flour and to much sugar on frosting, the heavy set girl who took my order was very unprofessional, in a rush to get me out of there. I do not and will not recommend this bakery to know one.

Ma
Review №59

Amazingly Delicioius...Best cake in NY! Hands down Fabulous!! Great taste creative designs for low price! .. you get more than you pay for here! hidden gem in Ny!

Pr
Review №60

I got for my mother for her birthday she said it was the best cake she ever had .

A
Review №61

Horrible service.....almost no1 thats stands at the cash register counter knows any English which is a huge problem.. cakes are good but, theres always another place people can go to get good service and cakes...

It
Review №62

The worst cake, the dough wasHorrible and did not taste like a Dominican cake, and the frosting tasted sour.

Ev
Review №63

Ive been having my cakes done at Maritzas for many years and Im never disappointed.

Ge
Review №64

Delicious and fresh but when it comes to decorating their very lazy or charge extra to cover a whole cake in color.They pefer to design a typical looking dominican cake.Best dominican cake Ive ever tasted though!

Be
Review №65

One of the best cakes Ive ever had!

Ma
Review №66

Best cake ever but they always delayed on my order but its so worth it lol

De
Review №67

I did not like the cake , I went to my friend baby shower like 2 years ago I remembered she told me she got the cake there. The cake back then was really good. However this time the cake tasted more like American cake . La masa a nadie le gusto , el supiro 👎🏻. I dont know if it was because of the back and forth we had when we got there with cashier . They couldnt find the cake . The cake wasnt ready , we had to wait almost 2 hours for the cake. I give them one star because u have to put at least one and also because they take credit card over the phone.

Te
Review №68

Cakes are delicious, staff are helpful, friendly.

Za
Review №69

Great service, cake is absolutely delicious!!

Li
Review №70

They have horrible customer service! Cakes are never ready on time, and they give attitude! They have a male worker there who doesnt know how to treat customers. They dont care if they loose clients or money! Never ordering from here again!

sa
Review №71

They charged my credit card before I even finalized my order, i decided not to order and now theyre giving me problems to refund me my money, i keep calling them and get no answer

Ni
Review №72

Only reason I gave them a 3 bc the cakes are really good BUT the customer service is severely lacking ..

da
Review №73

Nice cake but needs to deliver

Jo
Review №74

No cakes on hand. Just by ordering.

Vi
Review №75

The very best Dominican cakes in New York City!!!!!!!!! Hands down the best.

ga
Review №76

Cakes are delicious and very affordable

Lu
Review №77

The best cakes

Fu
Review №78

Awesome cake!

Ca
Review №79

Pretty good service..

A
Review №80

The best cake from the city

Ka
Review №81

Best cake in New York!!!!!!

bo
Review №82

Within or design,

An
Review №83

I bought a half pound cake and it was a disappointment and waste of money. It was all doughy, as if the dough never rose properly. And the next day it had a bitter taste.

Ma
Review №84

I asked them to make me a Viscocho, white for a baptism, with a smooth sigh and thats what they sent me a Viscocho without any kind of delicacy, and without decoration, a cake with a white sigh, no wonder no one uses this dessert anymore and The taste was horrible, it seemed like it had been there for a month, it tasted so bad, it tasted rotten, I dont recommend it. I was even embarrassed when the guests saw that Viscocho, and look at those misspelled letters, even my baby writes, better.

Gi
Review №85

Very good and excellent serviceI had to wait a little longer than agreed to pick it up but it was worth it

An
Review №86

Very good. Good working people.

So
Review №87

Excellent cake, good dough, delicious!!!! I loved it, good service 👍🏻 I recommend it 👌🏻🎂💯

Di
Review №88

The best cake ever... if you want to eat a quality cake this is the place!!

Wi
Review №89

Excellent customer service, good desserts

Va
Review №90

Delicious cake God bless you Maritza 🙏

Al
Review №91

For September 1, I ordered a Dominican cake that a friend always orders every year for her celebrations. The order was half of the reteñí was milk and the other part was pineapple. Im upset because they added the pineapple reteñí with enzyme. of the dulce de leche concoction, the dough was dry, it doesnt taste like anything compared to what she offered me. I do not recommend it . I am fascinated by Dominican cake when it has orange juice, that is not Dominican cake at all.

Mi
Review №92

The best cakes in New York!! I recommend them!!

Ro
Review №93

I had bought cake from this bakery before and they were super good!! But yesterday I ordered one and I was not AT ALL satisfied.First - the writing on the cake was horrible. They started writing super big and when they no longer had space to write what I asked for, then they put the rest of the letters smaller and closer together.Second - I asked for HALF guava and HALF dulce de leche, but they put a layer of guava and a layer of dulce de leche, apart from the fact that the guava was super clear, it didnt taste like real guava.And finally, the cake dough is not the traditional Dominican dough. The dough for this cake was DRY and FLOODY.Im quite disappointed because I was expecting a Dominican sponge cake like they did before.After this experience I will not buy here again.

Ge
Review №94

If you want to remember a little piece OF our land, buy your cake here... People who try this delight only ask for the number. I have been a customer for a long time and someone told me ABOUT that place... yummy, delicious

Pa
Review №95

This place is horrible, hot and not friendly and those people dont get customer services...not answer your questions and the lady over there act like dont care the customers..many people and I on Saturday 06/24/17was very upset because their cake was not ready on time..I see on lady very upset weating for about two hours her cake...those people promise on time, but their liars..and the price I too much and the cake taste is horrible ...Im the beginning the owner take care everybody because she needs a costumer..But know THEY DONT CARE...never I return to the store and my long family do the same...THIS PLACE IS HOT TO BE AND THEY DO NOT GIVE GOOD SERVICE TO THEIR CUSTOMERS, when the owner started this business they were friendly but Now that they have grown up, they just want to make money quickly and they forgot to treat their clientele well...they tell everyone the same time...on Saturday the 24th there were many people who were waiting cake because they promised an hour and they never deliver and they also dont accommodate the clients because they dont even have the essentials. To be able to carry a box, the decorations are horrible and when they write the names and congratulations on top of the sigh or frosting they dont write it correctly.. .they treat their clients as if we will need them, we are paying for a service that they do not provide.....they better get their act together and go to school so they can learn to treat people and do what they want. they promise because no one has their time. That day through the glass I could notice that in the part where they were supposed to be working they were drinking beer...no wonder they couldnt write well...and for this same reason they didnt keep the time they were given each of us.

sa
Review №96

BEST DOMINICAN CAKE.....EVER...! PLEASE KEEP DOING IT THE SAME. YOU ARE VERY APPRECIATED FOR YOUR WORK...THANK YOU A THOUSAND.

Je
Review №97

The best cakes in New York certified

Ys
Review №98

They are the best in cake 😍😍😍

Bl
Review №99

Very good service

El
Review №100

Wonderful

Ma
Review №101

Their cakes are very good

Ca
Review №102

Picking Ruben Birthday Cakr

El
Review №103

Dominican sponge cakes are tasty

Hi
Review №104

The best Dominican cakes

Ya
Review №105

Excellent flavor

Mi
Review №106

💯% Best Biscuits in town!! 👍🎂🎉🎂🎉🎂🎉🎂🎉🎂🎉🎂🎉🎂

An
Review №107

Very good

Je
Review №108

The best biscuits

Ra
Review №109

Delicious biscuits.

Go
Review №110

Perfect🤗🤗🤗

Information
107 Photos
110 Comments
3.7 Rating
  • Address:2153 Amsterdam Ave, New York, NY 10032, United States
  • Site:http://dmaritzacake.com/
  • Phone:+1 212-795-5849
Categories
Working hours
  • Monday:7 AM–7 PM
  • Tuesday:7 AM–7 PM
  • Wednesday:7 AM–7 PM
  • Thursday:7 AM–7 PM
  • Friday:7 AM–7 PM
  • Saturday:8 AM–7 PM
  • Sunday:8 AM–4 PM
From the business
  • Identifies as Latino-owned:Yes
Service options
  • Kerbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Takeaway:Yes
  • Dine-in:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:No
  • Wheelchair-accessible entrance:No
Offerings
  • Coffee:Yes
Amenities
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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