The Gold Room

Had drinks at the Gold Bar last night while staying at the Lotte Palace Hotel. The bartenders were lovely and engaging. The space itself is stunning and just what you would expect with a name like “The Gold Bar.” I tried the Filthy Rich Martini ($50) as I had a credit at the hotel to use and can honestly tell you I did not perceive any difference between it and a regular martini with decent vodka. I then had an old fashioned which was really well made. The nuts were a highlight (a blend of salty, sweet and spicy), and the Roquefort stuffed olives were worth the extra. Overall a good experience, but I probably wouldn’t go back without a credit to use as it is quite pricey for drinks that aren’t that much better than any other.

Amazing Pisco Sour (a bit soft) and Martinis (perfect execution). The food was great too (pizzetta totally recommend)Atmosphere was amazing, such a beautiful place, specially in Christmas.As expected, expensive but its worth it.

The Gold Room at Lotte New York Palace possesses a picturesque dining experience, but suffers from a lack of standout cuisine and constant crowds. While the staff is courteous and the ambiance is appealing, the overall dining experience feels more like a social media spot than a culinary destination. 3/5.Full Review:My visit to the Gold Room at Lotte New York Palace left me with mixed feelings. While the restaurant offers a picturesque dining space and courteous staff, it fell short in several key areas.One of the main issues we encountered was a shortage of ingredients, leading to multiple items being unavailable on the menu (though, given the difficulty of running restaurants, especially with more and more supply shortages and the like, I am looking to overlook such an error, as I doubt it is the fault of the staff). This was disappointing, as it limited our choices and detracted from the overall dining experience. Despite this setback, the Gold Room was filled to capacity before, during, and after our visit, indicating its popularity and in-demand status.The dining area itself is beautifully designed, with a luxurious ambiance that adds to the overall appeal of the restaurant. However, the lack of adequate space and the overcrowding detracted from the dining experience. In general, it felt more like a social media spot than a culinary destination.The cuisine at the Gold Room was decent, but not exceptional. While the dishes were well-prepared and decently presented, there was nothing truly exemplary about them. For places like this, the vibe, the architecture, or the well-plated food is more superficial than anything. Like using gold as a culinary embellishment, where an artist simply adds glitter to a painting. While it may enhance the visual appeal and convey a sense of luxury or opulence, it doesnt necessarily elevate the overall quality or flavor of the dish. The addition of gold (or any other glitzy backdrop, expensive item that is pricey just for the sake of it, etc.) may create a perception of high-art or exclusivity, but for those who prioritize substance over style, it may seem like a superficial addition.The Gold Room at Lotte New York Palace offers a visually appealing dining experience with courteous staff and decent cuisine. While it may appeal to those looking for a trendy spot to dine and snap photos for social media, it falls short of being a truly exceptional dining destination.---You can find me on Insta: @imdanielyoon

Absolutely horrid service. Waiter threw a bowl of nuts down on our table with no interaction for nearly an hour. This establishment is racist and full of bigots. The only minority table to not have been served and met with an attitude when we told the waiter were were displeased with our lack of service. Waiter then proceeded to argue with a table full of women who had only stated that the service was unacceptable. Very emotionally unstable and shocking to all who were present. However, the other reviews are correct, overpriced drinks with no appeal. Dont waste your time or money being a patron here. They will treat you like you are an inconvenience to them. They have 80 year old men serving and clearly cannot keep up with demand.

Love it. Plush comfy lounge chairs, very friendly female host last night, delish wine & bubbles, chill music. Highly recommend.

Listen. I was at a 2-star michelin restaurant [aquavit] before coming to this restaurant. A main course meal is charged $36-62 in that restaurant. How much did I pay for a cocktail here? $36!! Including tax and mandated gratuity. Man, never ever again. Nyc is full of bars. This one has nothing specific.

Great bar highly recommend if in the area

You will never be disappointed with this place. Ive been back several times for business and I am never disappointed. This place is thee vibe in NYC. Its where the elite hang with the elite and meet and greet.

This is an swanky place in a 5 star hotel. Walk in only, we came at 6pm on Monday and got seated within 5 minutes, overall cant say it was super busy but most of tables and couches were occupied.A great drinks and cocktail menu. My Gossip Girl was top notch. They have a non-alcoholic version too. The ambiance is luxurious and would perfectly work for a nice date or a dressy girls catchup after work. I wish they had some live jazz music though.Also I wish their tea would come in nicer cups for the price.The service is polite and attentive.

For breakfast, dinner, or a drink, this bar is excellent. Mile and the other members of the bar staff were exceptional!!

The Gold Room lives up to its name. It’s impressive and worth a visit. The cocktails are fine.

If youre hoping to check out this hotel bar thinking it will be beautifully grand like some of their photos suggest, dont be fooled. This space is small, tight, and seats patrons so close to one another that you can hear everyone elses conversations. Its just your regular hotel bar — and not a nice one at that. Also the drinks are very pricey, my Old Fashioned was $28

Beautiful interior. Cocktails are common , but worth a visit because of the atmosphere.

Phenomenal cocktails and the food is delicious too. Service is top tier and the setting is gorgeous. The music isnt loud so you can actually have a conversation without shouting.

Autumn is a beautiful place, but we didn’t manage to try the food and cocktails. The hostess Alisha was very rude, I have never encountered worse treatment in my life. In a bar where Olko only costs $26 for one cocktail, I’m waiting for the appropriate service

One of the most beautiful dining room/bars in NYC. Staff is always on point, friendly and great at their jobs. I enjoy the food as well. Never a bad idea to stop by here while in town.

Very high end restaurant. We went there for a breakfast, it was good. We had eggs Benedict with Salmon and avocado toast. Both were good. The atmosphere is amazing and it can be a great place for a business lunch to close the deal or a romantic breakfast place.

Unfortunately the beautiful interior doesn’t match the service. Ordered a round of drinks and waters for the table. Waited over 40 minutes, still no water or drinks. Tables that were seated after us were already ordering their second rounds while we had not even gotten water. Was met with a poor attitude when we asked for the check. Very uncomfortable and unpleasant experience.

Will never go there again. Talking about rushing a customer to down there wine like it’s a shot of whiskey. The small portion per serving was another issue , ridiculous. Then after they rushed us out they charge 15%extra for a tip . I’m a 20 % tipping kind of guy or more if the service is excellent but in reality 15% for the interruptions and pressure to consume your beverage and the get out attitude was way more then they deserve. It’s a shame because the ambiance was very nice . The two star is because the place is very nice its just lacking in service.

Beautiful room! The staff were great, the food was great and the drinks were great! Just a great experience.

I came here to grab drinks around 8:30pm in a Tuesday and there was standing room at the bar only. We waited for about 15mins for a spot to open up. Overall, I liked the spot and the vibe. They had two non-alcoholic cocktails. I had the blueberry one and it wasn’t too sweet, which I appreciated. The spot is great for dates or just catching up with a friend at the bar. They also had high top tables that could accommodate 4-6 people.

A busy bar with a wait, but a really cool bar and some great cocktails

Stunning interior and lovely ambiance. Not too loud, not too quiet. Great for an evening out with friends. The cocktails were great too!

The first time I went there the food and the service was excellent!! I couldn’t wait to go back. Three weeks later I decided to take some friends there after bragging about the food and service. I was so disappointed!! The food was horrible!! The food was cold, the sliders, the fries, the cauliflower, even the nuts were stale. The margaritas were poorly prepared. I was so disappointed. I don’t think I’d ever go there again or even recommend it to anyone else. The kicker was that, we went at 530, expecting that everything would’ve been fresh and hot because they open at 5. What a disappointment.

Stopped here Margaritas at the bar. Very posh and nice decor. Service was excellent. Spicy margaritas were very good.

It’s the most beautiful bar.The drinks were only okay, and were definitely over priced.But that room makes it all worth while. Fabulous spot

Horrible service. The waiters had attitude the whole time like we owed them something. Then they gave us attitude when we asked to split check in three ways. I would not recommend this place. They also included automatic 20% gratuity and that’s why they don’t care about the service.

How cool to have a cocktail in a former Gilded Age mansion! I had the Mrs. Astor— very tasty! Expect to pay $25 per drink, but the opportunity to soak up the ambience is worth it!

What a joke. Avoid this place unless it’s to sit and be ignored. Waited another 15 mins after being seated before being brought a tiny bowl of nuts and a glass of water. Tried to order food and a drink as the waiter walked away. Sat for another ten minutes. While I waited I ordered Uber Eats to my room for 1/10 of the price. No one noticed or cared I left and I will not be back.(3 stars for atmosphere. It’s a quiet place to sit and not be bothered by waiters offering food and drinks.)

For sure place to go into while in nyc

Stayed for almost 2 weeks. Hotel staff is great. Rairities lounge is great. Gold Room during the evening always gave terrible seats and asked us if we were staying at the hotel. Would not recommend. Not a friendly environment.

History in this beautiful cocktail bar with high ceilings, Tiffany glass, and gold everywhere. Nice cocktail menu served in nice glassware.

The Gold Room inside the Palace Hotel brings you back to the Gilded Age with its freshly restored, intricate and very golden ambiance. It’s famous for its $250 martini, but there’s a whole martini menu ranging down to around 20 dollars, as well as other signature cocktails inspired by another time. We got a dirty Beefeater martini with the Roquefort stuffed olives (a must!) and the Mrs. Astor, a variation of a Cosmopolitan. Both drinks were strong and flavorful. Seating was very comfortable, service was nice and overall we had a great time - way better than expected for a bar in Midtown.

Forgot to take pics, but just had a cheese board + glass of cab. The ambiance & service are great here. Nice, cozy place to have a cocktail & beautiful interior.

Beautiful space and the bartenders are so nice!

Absolutely spectacular atmosphere. The drinks were delicious and the glasses they serve them in were beautiful.

Fantastic and unforgettable drinks and some of the best service in Manhattan! Really loving the Gold Room!

If this place was an album cover it would be Watch the Throne. ✨Excellent bar & top service!

We visited here for my birthday and loved it. Our wonderful server, Sheikh, made the night super memorable, with fast and friendly service. And the Gossip Girl is probably my favourite cocktail in NYC!

Convenient and delicious. Very pricy but acceptable.

Incredible cocktails and ambiance. Truly very golden! Would you also get a great peak inside the Palace Hotel itself, which is amazing.

Great place to grab a drink . Milo the bartender is awesome. Drinks are just perfect !

Pleasant staff. Not that many great cocktail options

Really good

Great atmosphere - all gold as the name suggests. Drinks are a bit on the pricey side $26 each), but well made. Service was immaculate - servers were dressed in vests and ties, which gives you an idea on the clientele you’d expect in midtown. Ambience resembles something out of the Italian Renaissance, with the entrance akin to the Palace of Versailles.

Beautiful lounge from the Gilded age! Great service and ambience. Highly recommended!

Very friendly staff and extremely beautiful interior. The ceiling is immaculate. Delicious cocktails and caviar.

Great

The atmosphere and cocktails (and food) were excellent but a bit overpriced. The service was HORRIBLE for a 5-star hotel; the waiter threw a napkin onto the table and 20% gratuity was included in the bill (for a party of two), and we were asked to leave after an hour because there were people waiting outside.

A little pricey but great service, great drinks, and very chill

Bartender asked us if we wanted blue cheese, olives, in our martinis, we said sure six small blue cheese olives $18 not nice

So pretty! It’s really an experience to be had in NY

Absolutely terrible. I understand that things can be a bit busy during the holiday season, but the service at The Gold Room is appallingly bad. Waitstaff seem to be doing the best they can, but this seems impossible with poor management that appears to be constantly breathing down their necks. After my friends and I sat at a table for thirty minutes with no service, management compensated us by...asking us to wait another twenty minutes before our drink order that was already taken, would be filled by the bar. In voicing our concerns to management, their response was to simply smile and say I agree, without any further acknowledgement of the problem. Save your money and your sanity, skip The Gold Room.

Elegant atmosphere but very relaxing. Everyone was incredibly nice to us! Thank you!

The hostess made my wife and I very uncomfortable..twice. She didn’t believe we were staying at the hotel; though, I gave her my room number and…provided proof.I’m honestly embarrassed by the way she made us feel.Apparently you cannot order a drink for your room at the Lotte.Don’t expect to stay here and have a bar to go too. It’ll be $100, 45 minutes later to your room that resembles a Holiday Inn in Alabama.

Cool bar but they made my Manhattan with Jim Beam…

I have never written a poor review of anything. That I felt compelled to do so in light of my visit here should tell you something about this place.My experience in this cocktail lounge was a disaster almost from top to bottom (besides a kind and responsive hostess and a serviceable bartender who served us).The prices here are upper end Manhattan cocktail lounge prices ($24-26 cocktails, $30-40 appetizers, a mandatory 15% service charge on everything (even 1 cocktail)), so with that in mind you would expect top end service.What we received is the worst service I’ve had in New York. After getting our first round of cocktails (no complaints about the cocktails here, they are decent, though overpriced) and putting in a 3-appetizer order we were moved from the bar to a table. There we sat waiting at the table for 45 minutes before realizing none of our food had yet come out (we ordered jamon, chickpea arancinis and FRIES). No one came by to check if we wanted fresh cocktails, a water refill, or to clear our empty cocktails.After asking about our food we waited for another 30 minutes or so for our first plate to come out (just one), the fries. Which were completely cold.I almost never send the food back but not one apology had at this point been uttered for the atrocious service received so far. And these fries were colder than room temperature. So we sent them back. The manager apparently handled getting us warm fries, though he barely spoke to us and treated us like roaches for having the temerity to complain about 65 degree fries.We waited another 10 minutes for mediocrely warmed fries to come out (mind you these are $20 fries), and then another 10 or 15 to get mediocrely warmed chickpea arancini and the jamon slices (basically raw ham slices with toast that some how to 1.35 hours to plate). In total we waited about an hour and 35 minutes to get all of our food (3 appetizers).At the end we were asked if we wanted a water refill and more cocktails, which we ordered.Paying the 3.60 mandatory tip on each of those cocktails was the ultimate insult to be added to our injury for the night.Avoid this place like the plague, the beautiful environs are utterly sullied by the disaster that is the operation of The Gold Room.

Overly priced cocktails and dated bar/lounge. Hotel lobby can use an update too.

Last time I recommend the Palace as the hotel for people visiting from out of town. The host here acted like a complete jerk even to hotel guests and made sure to tell us not only did we need to wait an hour for a bar seat (at our hotel bar??) that we might try the bar across the way “but they won’t serve us beer there” (what???) terrible service, unhelpful, and not pleasant as the first night of a hotel stay. Still gets two srars bc its been nice in the past but really….

Stunning space, that transports you back in time. Wonderful bartenders providing great drinks and service.

Beautiful hotel bar with old world flair

Great place and great drinks but $10 for a single shot of espresso is ridiculous. Michelin star restaurants around the area charge $7. Come on guys get real .

My secretive golden place

Overrated bar, rude staff, and biased against women.

Very rude host. Set a poor mood for the evening.

Place for peace

Wonderful

Very cool interior. Grand cathedral ceilings with ornate decorations inside a nice hotelDefinitely an interesting spot worth checking out.

The most Beautiful bar! Drinks delicious, food great, service spot on!

Delicious bar... delicious drinks

I went to the club. They were elitist. They treated me very badly for being Latino. I went to a champagne and the waitress Vanessa treated me as if I didnt have money to pay and I bought 1 hour