Alamo Drafthouse Cinema Lower Manhattan

28 Liberty St Suite SC301, New York, NY 10005, United States
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Alamo Drafthouse Cinema Lower Manhattan
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Ni
Review №1

This is my second time at this movie theater and it’s been great both times! The theaters are smaller than the ones at AMC/Regal. The best part is being able to order food/drinks at your seat throughout the entire movie. If people walking by bothers you, probably not the best theater to watch a movie. I also recommend sitting one row behind the first row since it is quite close to the monitor if you’re sitting in the first row. Also, they don’t take Apple Pay so make sure you have a card or cash with you to pay for the food/drinks.

Kr
Review №2

Awesome design that clearly took a lot of time and budget to create. However, I prefer more comfortable and spacious seating — the chairs felt a bit too rigid, and my neighbors were uncomfortably close.

Je
Review №3

Super fun way to see a movie!The footrest comes up for comfort but the backrest doesnt go back (which for me is a good thing b/c I always eant to fall asleep!), you have a tray in front of you if you order food and theres a no talking and no phones clause so you dont have worry about the movie being interrupted by loud talkers or lights from phones.I got the burger, fries, and a chocolate shake, and they were surprisingly incredible! It was restaurant quality and restaurant pricing, so about $35 with tip. They have unlimited popcorn and soda refills, AND you can rent movies! Dont have a VHS or DVD player? You can rent those too!It was my first time here so it was a little hard to find since the sign outside doesnt point you where to go. Keep going downstairs until you see the main doors.Also, they have a preshow with videos and other things that go with the movie, so get there about 30 min early! The only annoying part is they basically let you in right on time for this, but you cant get in early.I will definitely be back!

An
Review №4

I’m visiting town and decided to treat my friend (who is local) to this charming theatre just two block from her flat.Experience started out great - reasonably priced tickets and easy checkout online. Arrived 30 min early to the showing time at the theatre’s recommendation online, and got to walk around and see all of the gorgeous and charming props. The vintage theatre vibes are immaculate.My review truly comes down to overall experience and to say that my experience was bad is just a drop in the bucket. We arrived to our seats and placed our food order at 8:55pm (we were seeing wicked and the showing starts at 9:25) The movie started, everyone else in the theatre seemed to be getting their orders, except us. I press the call button as our server previously told us to do, and no one comes. It is now 10:30, a full hour after the movie started and 1.5 hours after ordering and we are food-less. (Important to note for my own personal experience, I am pregnant.)I walk outside the theatre to get someone’s attention, and stand there for 15 minutes before anyone comes out of the galley.I express my concerns and explain my personal reasoning for needing my food asap (which if I’m honest, it’s not an unreasonable request to expect your food to be delivered DURING the movie?!)I’m told someone will be to me shortly, go back to my seat and wait. Eventually someone comes down and asks me what I need - I start trying to explain the problem and the server very rudely says “Well that’s what the cards here are for, you should’ve written your requests down”Speechless. Why would me writing on a card help me when NO ONE HAD BOTHERED TO EVEN COME BY? I eventually get my food, popcorn and our first refill a full two hours into the movie (I ordered chicken tenders and they arrived cold, hard and inedible)They did remove the cost of the food from my bill which I did not ask for - I did not care for a refund. I was excited to try this theatre, hungry, and expected the bare minimum of service and they couldn’t do it. I had to miss part of a movie I had been waiting for an opportunity to see to ask for help, and the assistance I was met with was rude, cold and not understand of my dissatisfaction.Overall I believe the concept and design of the theatre is lovely, but the service and food quality need work.

Al
Review №5

This place is a fantastic movie theater! 📽️ Alamo Drafthouse Cinema 🎥 in Lower Manhattan 🗽 offers a wonderful selection of movies 🎞️ with recliner chairs 💺 and food 🍱 delivered to your seat. They have a great menu 📃 with pizza 🍕, burgers 🍔, fries 🍟, shakes 🥤, beer 🍺, cocktails 🍹, salads 🥗, and more! Definitely get the Ceaser Salad with Grilled ♨️ Chicken 🐔 and the Vanilla Shake! 🥛 Service is quick ⏲️ and the staff 👨‍🍳 is friendly! Make sure to make a reservation 🛎️ and get your movie 🍿 tickets 🎫 in advance. The place is beautifully decorated 🛋️ with poster 🖼️ of old movies and even has an old VHS 📼 tape rental inside. Super easy to get here by using the red 🔴 2 or 3 train 🚇 lines. Ⓜ️. I wish I came here more often!

Ka
Review №6

It’s a really cute little theater! The entrance is hard to find but it’s in 28 Liberty, just take the escalators down until you find it. They have $10.99 tickets (this including fees) all day Tuesdays which is so much better than other theaters, and they play cute little clips for the film before previews. Get a seat in the back 2 rows because anything else is a bit too close to the screen. My only complains are that the food is a bit expensive (though unlimited popcorn/soda and it does taste good) and the tables are awkwardly positioned. They’re pretty strict about not being late to your show and ordering (no talking allowed once the show starts) but just arrive a bit early to order food and they’ll explain how the ordering system works, it should be fine.

No
Review №7

Super cool, nostalgic and fun theatre experience. Good community feel and a strong sense of authenticity for the love of cinemaStylish and thought through, good service and decent food! Would return

Je
Review №8

Alamo Drafthouse has so much retro callbacks like movie rentals, a giant stay puff marshmallow man, and old movie posters. They take your order before movies start and serve you some fresh food during the screening. Do note that if you’re too late for the screening (about 20mins) they will not let you in but they’ll happily change your ticket or refund you!

Li
Review №9

My experience at Alamo Drafthouse was okay. It is a bit challenging to locate it, if is your first time getting there make sure u have time to spare as no late arrivals are permitted. Servers will come to you to explain the ordering process ahead of the movie. Server made it seems as you must register a card of file BEFORE you place an order or even intend to place an order. Seats are reclinables and a good system is good. The bathrooms were clean and spacious.

To
Review №10

Great, good, excellent. The 2/3 train takes you directly to the building that the Lower Manhattan Alamo Drafthouse is in. Head to the escalator and take it down two flights.Theatre is a nice mix of modern and old school. Love the rentable VHS/DVD - both the movie titles and the machines are available.Theatre was nice. No issues with the food, drink, or service.SUPER APPRECIATE THE STRICT NO TALKING/PHONE RULES.

So
Review №11

Yes, like always the Alamo Drafthouse is a beautiful experience the fact that if you pay for premium, you get like a little cloth to keep yourself warm you get like a restaurant little meat foods not no popcorn and just you know candy. Amazing will always go back.

Ma
Review №12

Movie theater inside gallery building. Theaters were clean and spacious and service was amazing. Would come here before AMC. Also have a fantastic food and drink menu with great prices and delivery to seat service.

Na
Review №13

I came to see Wicked here day after release and I ordered chips and guac before the movie started. The food didnt come out until the last 15 minutes of the movie right before defying gravity started… They did comp my bill but that was pretty irritating especially given that I asked about my order 3 separate times. Other than that, seats were comfy bathrooms werent bad and the staff were nice.

Ch
Review №14

The most comfortable recliners are at this theater. They also feature movie themed menus, which can be fun. When you arrive at the theater, there is a bar to the right side where you can hang out before the movie and have a cocktail or beer .Once you are seated, you can place an order for food that gets delivered directly to your seat. The table is very comfortable, unlike other theaters. You will need to give the server a credit card for a tab and at the end of the movie they come around with your receipt to sign.It is an awesome experience and fun !

Al
Review №15

One of the best experiences Ive had in Manhattan. If you want a real theater experience, then come to the Alamo Drafthouse in lower Manhattan and you wont regret it!

Ny
Review №16

Service and food quality is what you’d expect at any Alamo Drafthouse location. What sets the Lower Manhattan theater apart is the Kim’s Video VHS collection. So ‘effin cool. Part video rental service part museum. Entrance is buried in a skyscraper basement but it’s worth the four-floor hike.

Ra
Review №17

I havent felt the need to see a movie in years. Why pay high ticket prices when I can relax at home with a meal and enjoy a ruckus-free experience for chump change for basically the same price? Well, Alamo actually put the value back into ticket prices. Attentive staff and a strict (and enforced!) viewing policy really put the joy back in seeing a movie in theaters. The price of food is something I would have paid anyway if I was having a movie night at home and ordered takeout, so having the luxury of reclining seats, good food, excellent drinks and an ACTUAL GOOD THEATER EXPERIENCE was well worth it. I dont think Ill ever go back to a regular movie theater again.

Na
Review №18

Liked the little details about the venue. The seats are comfortable and the theater looks nice. The limited number of the seats and their distance make you less anxious during the pandemic! you can order food /drink without disturbing others and/or being disturbed while watching the movie.

Te
Review №19

Eh. Great place to watch a movie: clean and comfortable. Food is so bad, though. Popcorn was hard to chew and mega greasy. Chicken club is overpriced microwaved Wendy’s and service is mega slow (we’re talking 20 min or more for your order to come out). Skip the food and just come to a show.

De
Review №20

Nice comfortable seats that recline and you dont have to wait on line they bring the food and the refreshments to your seat that has a little table to put your snacks on. Great acoustics. They also have a bar and souvenir store.

Cz
Review №21

Cinema for adults generally since it is a cinema that has a built-in viewing etc. the atmosphere is more for adults than for children. I loved everything, everything was very personalized and all the tables are the same, it is a small room. They serve you at your seat where you have a table and a menu to order food, drinks and alcohol!

Pa
Review №22

A HUGE THANKS TO BERNARDO!When I couldnt purchase tickets online due to having a Canadian ZIP code, he went above and beyond to help me reserve seats for a presentation. Im so grateful for your help that Im bringing you some of Quebecs finest maple syrup as a token of my gratitude.If youre looking for a place that truly cares about customer experience, this is it. See you Dec 29th, Bernardo!

Je
Review №23

Besides the good food and the reclining seats, the servers and cleaners also made up the whole Alamo experiences.First time to this lower manhattan Alamo and I’m loving it. Its not just a lot spacious, they also have a bar and merch store too.( can Alamo introduce caramel / kettle popcorn on the menu please !!?!? )

Ch
Review №24

Great moviegoing experience. The service was on point with quick and friendly staff. Our food was delicious and we loved the movie. Can’t wait to go back to this location.The reclining seats are a nice feature after logging out!

Ar
Review №25

My favorite movie theater in the NYC area. Comfortable, quiet seating. Exceptional service and quality food. Can’t ask for me.

Mi
Review №26

Longtime fan of the Brooklyn location, first visit to this one. Its even better, powered reclining seats, individual tabletops, and light up call buttons. Combined with the dont talk, dont textpolicy, adds up to a very enjoyable movie experience. Staff were also very friendly and nice. It is a little challenging to find though.

Hu
Review №27

My first time here was amazing. We had one server who was great. He was from miami and I can’t remember his name. Super nice and attentive. Treated us with great care. Second time I came here was not as good but still had great service. Love coming here. Will be back soon. If you’re thinking of a nice date spot, come here! Food is great and they really focus on a great guest experience.

Le
Review №28

My go to for any movie viewing experience. Comfy reclining seats, nice options for a movie theater menu. I’ve only had a cocktail here once but it did not disappoint. Sign up for their loyalty program.

Ja
Review №29

This is a great movie theater. It’s cozy, beautiful, and homie, just like the other two theaters in NYC.I acquired their Season Pass and I have to say it’s the best thing I’ve done this year so far. With it, you can watch as much as a movie per day with just $29.99 per month. No wonder they’re always packed. Who could ever resist such a deal?The food service is very good. It’s a simple, straightforward procedure, you can order throughout the movie, and it’s quite speedy even when the theater is packed.However, the reason I’m rating it 4 stars and not 5 is precisely because of the food. Yesterday I went to watch Beetlejuice Beetlejuice and just ordered some of the regular popcorn (which by the way has free refills), and oh my God it has to be the saltiest popcorn I’ve ever tasted in my life! And when I mean salty I mean salty. Salty as in I had to drink 20 ounces worth of water when I walked out the theater and I specifically ordered it without butter, and it still was much too salty. In fact, I even woke up with a case of indigestion today. No doubt the rest of the food must be incredible, but can you improve your popcorn please?

Th
Review №30

One : I often go to Alamo drafthouse, but I very rarely go to the bathroom because I don’t want to miss the show. Last night, I went to go see Deadpool and I tried to go to the bathroom afterwards, but there was no ladies room. There was one bathroom for men (urinals) one bathroom for both genders (commode), so where is the ladies room? It seems like this decision would be to accommodate those that identify as non-binary (?), however, in the rush to be “inclusive”, all that was done is create an exclusive space for men, and taken away this option from females. A few more thoughts, 1. Ladies rooms are generally more crowded, so now you have both genders going into one side of the restroom. 2. Men are generally only going to go into the commode side for #2 and it smelled pretty terrible. Meanwhile, the urinal side was probably much more enjoyable - but I wouldn’t know because I can’t use a urinal. #3 Standing around with men in a bathroom is not comfortable, and to be honest, there are times where ladies use the bathroom to get away from creepy guys - which is now no longer an option.In conclusion, the Alamo has taken away a space safe space for females.Two: I earned two incentives (free appetizer, free cookies) which expire in the coming week.. I didn’t know, nor did I see it written anywhere and I needed to get vouchers from the front desk. I showed the waiter incentives on the app, but he said there was “nothing he could do” . I couldn’t go back to the front desk because the movie was starting and I was afraid I wouldn’t be left back in … so I had to paid for the appetizer and cookies. I am probably not going to be back to the Alamo until I see Aliens in August - which is well past when the incentives will expire.Three: Don’t order the coffee! The last three times I’ve been to the Alamo Drafthouse. There has been issues with the coffee. For those of us who like our coffee, light and sweet, it is a constant battle with the wait staff to get cream & sugar. The last time I went, for example, I was given two warm milk mini cups, two sugars and four artificial sweetener packets. I used the milk and the two sugars, but I like my coffee, light and sweet. I raise the card and asked for more sugar and milk, and came by and pointed at the artificial sugar. I can’t artificial sugar, or I get terrible headaches - so I had to explain this entire situation to him in the middle of the movie. Last night, I wrote on the card, “coffee very light and sweet please extra cream and sugar” and they brought me a black coffee. I thought it was a joke, but no cream and sugar ever materialized. So I raise a card and I asked for “cream and sugar”, and again, I received two warm thimbles of milk, two sugar and four artificial sugars packets. Since I couldn’t drink the coffee, the way it was, and I was done battling with the staff - I asked for it to be taken off my bill and that’s what happened.

Ja
Review №31

I wish I could make my review one star, but fortunately, I have actually had one good experience here in the past. This time, however, was not so pleasant. My mom and I were trying to go see a movie, and this was the only theater that was showing it. We came all the way from New Jersey, and a lot of the trains were down, so it took us a really long time to get to the theater. We were twenty minutes late, and even though there were only two other bookings in the theater, they wouldn’t let us in. My mother spent 42 dollars on those tickets, only to get turned down. Unbelievable.

To
Review №32

Tucked all the way downstairs. I didn’t see any signage in the lobby as to where to go to we just kept walking and headed down the escalators past the indoor tennis courts and the piano store and then we found The Alamo Drafthouse. The bar is right by the entrance but you can order in your seat as well. The theater was very clean and our server was friendly and fast. We opted for popcorn and a Dr Pepper which was great. Our friend got the souvenir popcorn bucket, the cauliflower bites and a drink and he really enjoyed it. Great theater and great pricing as well. No one was loud or disrespectful so that was great bc sometimes in the Times Square Theaters people are rowdy.

Em
Review №33

Love the Alamo! A little hard to find and get to (it’s in the basement of a building in Fidi) but had a great time.

Jo
Review №34

Went to watch bad boys and we had a great date food was good drinks were decent but the place is dope all around when you walkl in it feels Ike an old vintage video store great setup beer selection is cool also

Ma
Review №35

This is my go to theater to watch movies. The theater is clean and the quiet during the show. I love that I can bring my son and order food during the show while never leaving my seat.

wi
Review №36

Love the concept of the theater, food was good but poor service from the servers. my girlfriend and i didn’t appreciate being singled out for having a 5 second banter at the beginning of the movie! there was 50 or so other people talking. that was actually pretty disgusting of the server to do that. we will not return.

Jo
Review №37

Very excellent chairs! Sat in the front row, totally fine, not bad at all. 10$ Tuesdays. What!?!? That’s so cheap, I feel like I’m back in the 90s

Ab
Review №38

Ok. Main reason for my one star review is because of the bathrooms. I didn’t want to say anything because everything is changing but honestly, they want you to be so uncomfortable to not stand up for what you believe in. But after reading many of the reviews I’m gonna say it.*THE ALAMO IS NOT A SAFE SPACE FOR WOMEN*It’s true they were so quick to put the bathrooms together, and it’s not comfortable standing next to a man in the bathroom stall. What if I were to go to this theater alone and godforbid something happens to me in the bathroom?I’m not saying all men are like this. But some are and putting the two genders together in one spot doesn’t make it safe for me. I’m sorry but this is the only reason I will not be returning, simply because I do not feel SAFE in your location.You want to do stuff simply to please certain individuals in the world? Go ahed. But don’t forget about the safety of actual woman. And children on top of that.On top of that the workers give off weird vibes. Our one in particular was sassy as hell, and my bad for bringing in a small iced coffee that you made me stand out the theater and gulp down simply because “you are a restaurant too”. No other restaurant would make you do that 😂😭. But ok.Eh. Done with this place. So sick of it and how NYC is becoming. But go ahed follow the line. Disgusting.

Sh
Review №39

Was removed from theatre for checking my blood pressure on my watch during a movie. Not accessible and not disability friendly. Stay away

Vi
Review №40

Relatively clean and comfortable seating. The seats are not made of cloth and recline to put your feet up. I really enjoyed the popcorn. The server was friendly and efficient (I only placed one order before the movie started). Overall good experience. Yes the bathroom stalls are for both genders, but the stall doors are very large and it feels private.

Er
Review №41

I came here the other day to see my favorite movie for the first time on the big screen. It was my first time at Alamo Drafthouse and the server was so kind in explaining the ordering process. When I said I couldnt justify the huge popcorn bowl for just myself; they brought me one on the house with a little note! It absolutely made my day and I may or may not have shed a tear. Literally give every server here a raise because I also spilled the entire popcorn bowl onto the floor on the way out and they said dont worry, happens all the time. These are true American heroes and their work has not gone unnoticed. I am forever indebted to the staff of the Alamo Drafthouse

Pi
Review №42

This place is worth visiting. In fact, if I lived here, this would be my go to place for movies.This is a must visit.

Qi
Review №43

Cute new location. All seats recline, not just the front row. There’s a button to push when you want more food/bev in addition to the raised card. The lobby/bar area is perf for date night. You can gain entrance without whilst still underground.That’s the end of my report from the field. Happy viewing!NOTE: I reserve 5 stars for above and beyond/extreme white glove service/experience. If everyone is a 5, no one is a 5. 😉

Al
Review №44

Youll love it!! The staff is absolutely amazing and food/drinks are spot on. I was ecstatic for the new location to open and was not disappointed. Great movie selection and cool bar/store before you head to the theatres. Definitely recommend!

Da
Review №45

Alamo is the best! I usually frequent the one in Staten Island but I was out in NYC for the day and decided to pop in to see a show. Love the state puff marshmallow and the area to rent old school movies. Great theater, great service…will sure be back!

Ka
Review №46

Went to see Wicked and loved the experience! This location was really neat and clean based on what we observed. The only downside was that the popcorn wasn’t fresh or warm. For a long movie, that’s really all I crave. I would have given 5+ stars if the popcorn hadn’t been so disappointing.

Ad
Review №47

I can’t believe I never heard of this place till this year. They have a variety on their menu, the service was good and the seats were comfortable. And on Tuesdays it’s $9.

Ta
Review №48

My friend and I came here to see an anime movie. It was both our first time here and we absolutely loved it!For a Saturday it was pretty empty, but then again we went in the early afternoon. Anyway you have to enter in down a stair case that will lead to glass doors and an open space. From there follow the escalators until you get to the theatre.We finally made it in and it’s so amazing inside. They have their own merch available for purchase and when you get downstairs it’s feels like being transported into a blockbuster/ old movie theatre all at once. They have VHS’s available to rent 🥹As always the dine-in experience at an Alamo was fantastic. Food was delicious and the drinks were even more amazing!Really love this location can’t wait to come back!

ta
Review №49

View from row 2 in theater 7Comfortable seats.The sound was way too loud, had to buffer with tissue in the ears.Otherwise great seats.

It
Review №50

Whats the point of having a front row that the staff admitted was difficult to watch the movie from? That means that movies are unwatchable from 1/4 of all their theater seats. Two seats behind me were empty and when I tried to move back to see the movie better staff descended upon me and flashed a flashlight at me to move back. Mind you, all the seats cost the same price. The seats remained empty the entire time. When did we all get so uptight?I will not come back here.

To
Review №51

Love the Alamo ! As someone who works on the weekends in nightlife, my favorite thing to do on my Monday and Tuesday’s off is take myself to a matinee movie, and the Alamo has been my favorite place to do it. The food is good! Bar is great ! And you can get a monthly pass and watch movies all the time !

Oa
Review №52

Pretty good movie watching experience. The staff was alright and the popcorn was good. I wish the seats would recline a little more. Honestly, I would make the trip to Nitehawk which is similar but, better than this.

Iv
Review №53

Loved it. Great cinema experience. Service was great too! Whats not to love

Ka
Review №54

Lovely movie theater, attentive servers, good sound and picture quality.

In
Review №55

Amazing dinner before a movie! Everything on the menu is yummy! And no feet on your seat! Totally worth it!

Gl
Review №56

My favorite theater! Seats are comfortable, food and cocktails are great, and the cinemas are small. Will sure be back soon.

Ca
Review №57

During these past few months we’ve had family dates to Alamo Drafthouse in multiple locations and truly had such special family moments watching Inside Out 2 and Despicable Me 4! Also, I am vegan and it is HARD to find delicious popcorn without butter but Alamo delivered with their endless popcorn refills! The kitchen and waiters were so responsive in our popcorn specifications and it was really sweet. Also the atmosphere in the entire establishment was very cozy and great for a date night as well as a family night. Thank you for sprinkling in a bit of magic to our cancer journeys and creating a space where we could all relax and escape for a while!

Nu
Review №58

Great service and such a fun cinema. Great seat and if you get their monthly pass it’s so worth it 😍

Bo
Review №59

Didn’t go see a movie but went Kim’s Video Underground and all I gotta say is wow! How lucky we are to have this absolute gem available! Free rentals of movies and shows that you can’t get anywhere else including the rental. If I’m ever yearning for that nostalgia of going to the video store and perusing as I did today I’m just going to B-Line it here. I’m almost speechless at how amazing it is to get to experience Kim’s Video Underground, it’s truly one of a kind!

J.
Review №60

Alamo Drafthouse always comes through with fantastic lobby & bar designs. This lobby had a VHS store and a statue of the Stay Puft Marshmallow Man!Took my Mom and Fiance to their first Alamo Drafthouse (and my first time at this location) and we all loved it!

Te
Review №61

I love it here. Underground old school with the latest technology movie theater. Serve you at your seat - food is pretty decent and decent drinks. Its kid friendly BUT its really an adult theme thing. Lot of old school movie posters

Ka
Review №62

Love this location - what a great use of downtown commercial space! Food and service way better than Brooklyn location.

DJ
Review №63

Its under an office building and made it difficult to find. A poster or something could help outside of the building. But once you get there, its neat and nice. We watched a movie there. Its pricy for a movie but convenient.

Ir
Review №64

In a mall! How strange. It was nice though . Why is pee wees bike here?

Ke
Review №65

Alamo Drafthouse provides a fantastic overall experience. This place does not disappoint & I enjoy the King Kong & Ghost Busters theme. Being underground it can be difficult to find this place.

Pr
Review №66

Love this spot! Alamos call button system cant be beat, and their staff is always friendly and prompt. Their recliners are super comfy, and their front row is actually usable unlike many other theaters. Highly recommend.

Ni
Review №67

The staff is fantastic, the food is great and Alamo as a whole knows how to do movies properly. However this is one of the most poorly designed theaters in one of the strangest and inconvenient locations. I’m not sure who designed some of the rooms but they can be claustrophobic and poorly laid out not to mention that it’s located in the sub sub basement of a new shopping plaza in the heart of Wall Street. Tight roads, poor parking and a lack of signage for the Alamo itself makes the entire trip inside very daunting.

Ro
Review №68

This was a Humiliating experience.Today we went to watch the 10:30pm Saw x show in theater 9. I have never experienced such unprofessional and inconsiderate customer service in my life. This is not even an exaggeration. My boyfriend and I placed an order before the start of the show and we watched as the waiter took our card and took off. 30 minutes into the show the customers next to us all received their order. We placed another card to remind the waiter and they took the card and hurried off. An hour into the movie we did not receive our order at all. I noticed the customers next to us place orders and receive their order. At this point we placed a THIRD CARD and the waiter took 20 minutes to come. By that time they told us we never placed an order and it was too late. We asked for the beer at least and said he would go check and he never came back. When they denied us the opportunity to order I saw customers sitting around us continue to place their orders and receive it in a Timely fashion. This was such a humiliating event. It felt like we were begging for our orders only to be denied and gaslit that we didn’t even place the order. In the start we revived an offer for a free desert and the waiter took it and returned the receipt back to us. We were the only people of color in the row and amongst the waiters too. It makes you wonder if there was an ulterior motive to why they refused to serve us tonight. I honestly felt extremely disrespected tonight. It felt like we were invisible. I DO NOT recommend this place anymore and have canceled my membership.

R
Review №69

Comfortable, quick & attentive service & tasty food / wine. I got the veggie burger twice & Id get it again.

To
Review №70

It is really quite weird to find this place buried underneath a big office block in the financial district. However, once you are there, it is excellent. Very comfy chairs, high-quality technology and food and drink brought directly to you. What could be better?

Ea
Review №71

Wow what a great little theater... great food and drinks and service. Very pricey but worth it! Ive never been to a theater like this

Ri
Review №72

They did a great job of making the space unique and special, so you forget you are literally under the historical former capital of the country and current center of financial greed. Getting to it felts like trespassing, with the several guards watching my every step from lobby to escalator. Traditionally, you are invited to linger near a theater to entice you with posters and next showtimes, but the building quietly escorts those feelings to the curb.

Ja
Review №73

Favorite movie theater ever🙏🏼 chips and queso are everything. Love how there’s special menus for movie releases

Do
Review №74

First time visiting this theater and location while going to see Black Adam with a friend at an evening viewing. Drinks were good but expected a bigger glass when ordering the cider. Food was excellent and the popcorn is a must have when ordering food. We chose the parmesan topping which I highly recommend. The only real downside to the experience was the seats being a little too cozy and small if you are a tall or big person. Other than that I definitely plan on going there again.

DA
Review №75

Its a small theater my son had to help me get up from my seat because I felt I couldnt get out. The food service was a bit of a problem because they brought something we did order. But they didnt take that long to bring out our order. The food was good. The gentleman that took our order was very nice 👍.

Ch
Review №76

Have only ever been to Brooklyn Alamo a few times, this was our first visit to the Manhattan one. Went yesterday for the Taylor swift concert film looking to get away from huge crowds. I wanted to review to say that staff was excellent. I can’t even imagine the extra work that film caused them and they handled it like pros. Great location to see a movie- will defiantly be back!

Da
Review №77

Nice theater with reclining seats, and a good menu of food and drink brought to your seat.

Ka
Review №78

Great experience. The service was phenomenal. All movie theaters should have an official dine-in experience. My only complaint is that the table that youre supposed to eat off of is fixed. It doesnt rotate at all. Its awkward trying to eat on it. Thankfully the plate they give you can rest on your lap comfortably

Sa
Review №79

I love the food and seating. The seats are comfortable and the milkshakes are the best

An
Review №80

We had the best time! The Press Room and Kims Video are amazing.

Na
Review №81

My favorite theater! I love the blackberry cider.

Be
Review №82

Perfect theatre! Memoir of a Snail is a beautiful film

An
Review №83

$9 tickets on Fandango so decided to try this place out. Thats the only thing that was good about this place. The seats dont recline, tables dont move, and service is terrible. Took over an hour to get my food, popcorn, burger, hot dog, plus 2 drinks. Took them another 30 minutes to tell me they ran out of wings that I had ordered from the beginning. This is AFTER I had push the button for service to inquire about my food. Will never come here again. Id rather pay an extra $10 to go to ipic theater at south street seaport.

Se
Review №84

Movie and a dinner at Alamo. Super impressive, nice food, good service, comfortable seats. The movie selection is limited but good. Nice and clean bathrooms. Overall good times.

om
Review №85

Ive been to this location twice, and unfortunately, the customer service hasn’t been great. The Brooklyn location provides much better service. When I came to see Venom, I asked three different servers for BBQ sauce, but it didn’t arrive until halfway through the movie—by then, my food was cold. I also didn’t have a pen for writing down my order, which was inconvenient. I really like the setup here, but iPic’s customer service is much better. Moving forward, I’ll stick to the Alamo Brooklyn location.

Cl
Review №86

Definitely want to come here again! Atmosphere is awesome with all the cult classics as you walk thru the theater. Our waiter was a little agitated but that didnt really bother me. Food was good. Came out just in time for the start of the movie. Only thing that was slightly uncomfortable were the lack of inclination on the chair settings. Wish it inclined more to be more comfortable but still a great experience.

Ma
Review №87

Loved it Service was good Pretzel bites were TrashCheetos popcorn was good

Am
Review №88

Really nice theater. The food is great, try the hellfire burger! Their audio headset always work for audio description as well. The staff is kind and helpful.

Jl
Review №89

I think it’s a great theater. I just won’t lie, the shared bathrooms don’t make me the most comfortable 😂😂Though there is a great solo family bathroom one can use if wanted. Great place, shows great movies 🎥Oh popcorn was ass, inedible. I just AMC just might do it best😂😂

As
Review №90

Sometimes it’s difficult to get good seats for popular showtimes, but everything else is great. They were very accommodating when we were late for a movie and wanted to switch our tickets to a different movie. I love the herb parmasean popcorn!

Ch
Review №91

I love that this Alamo is near my work, but its in a weird building underground and can be hard to find as the signage is small and inconspicuous. However, I love the design and decor. The theaters themselves are also much smaller feeling, and the seats are more cramped together, unlike the ones in Brooklyn, which is my favorite Alamo as its a lot more spacious. But its still a great Alamo, just be prepared to be squished next to strangers the Manhattan way.

Mr
Review №92

Great movie theater, its actually more than a standard movie theater. Great staff and Great service. I will be definitely visit this location again. Parking is limited, you are better off taking the subway and walking here. Bathrooms are very clean. Its located inside 28 Liberty, either take the elevator or go down the escalator to get to the Alamo Drafthouse. They do have merchandise for sale inside. There is also Kims Video Underground, where you can rent videos for free.

As
Review №93

The theater was warm, the seats were narrow and uncomfortable. The tables for the food were too far away from the seats and in the way of sitting comfortably. The seating is not stacked stadium seating so that was annoying. The server was wonderful and the staff was kind and helpful, however there was so much light exposure between the under table lights and the server notification lights. The floors are not carpeted so there is nothing to absorb the sound of the servers walking in and out of the theater and through the aisles, and because it’s not stacked seating they are legitimately in your way throughout the movie. If you’re the kind of person who pays $20 to see a movie, hear people talking and just be generally distracted, this is for you. Me… not so much.

Sa
Review №94

I saw All of Us Strangers on 1/16 here. I got an alcoholic drink that was pretty heavy handed, though Im not complaining as it helped dim (pun intended) my frustrations a bit as the lights stayed on the entire time the movie was on!! Even when the servers would come back in with orders like 30 minutes into the movie, no one ever turned them off, so it was really hard to be invested in the movie because I was so annoyed. It was pretty disappointing. The only reason it gets 3 stars is because I only spent $9 to see it.

Zo
Review №95

Love this theater, especially the monthly season pass. Popcorn never hits the spot for some reason (always tastes stale??), but their Cesar salad, pretzel, and queso dip are consistently good

Ol
Review №96

Comfortable reclining seats with a full menu of food, drink and dessert selections in a clean multi theater cinema. There is a bar with a dance floor and a printing press at the entrance. The staff is very attentive and the service is great! Can’t miss a VHS rental setup on the theater level.

R.
Review №97

Love the ambiance. Great place to watch a movie .

Pi
Review №98

Great experience as usual. Reclining chairs (sort of). Watched Spy X Family Code: White with some good, Angry Pepperoni pizza! 😋

It
Review №99

Nice theater. Clean place, clean bathrooms, comfy recliner seats and intimate theaters. The bottomless popcorn is good and (a little salty) tasty popcorn. Alcoholic drinks are a hit or miss. Wait staff is pleasant

Ka
Review №100

I went to see the new Batman movie this weekend. First it was a little hard to find, so when we finally got down the 4 sets of escalators they said we missed our grace period and the movie was now full (there are assigned seats, but I get it), the whole staff was super nice, she moved us to the next viewing and placed us in the handicapped seats, which were probably better seats then we could have gotten. They did a great job with decor of the theater. The handicapped bathroom by theater 7 smells like sewage, maybe the trap needs water? Once we got into the theater I almost tripped down the stair, as it was dark. The seats and theater were clean and the wait staff and runners were awesome. The seats were my biggest complaint. Again they were clean, but the back of the ‘recliners’ doesn’t recline, only the legs extend. It’s uncomfortable for long movies. Again, great experience, the food was good, great deals, good service, seats should recline though.

J.
Review №101

I’ve of course heard about this chain for years and their mostly sterling reputation, but it was real fun finally being able to go to one. Great sound, great screen, intimate setting, and very nice staff. No audience issues, though I purposely went when it was mostly empty.The food was also excellent, as I of course had the “Royale with Cheese,” which was a very tasty burger.The Genderless bathrooms are much appreciated, with urinals to the left, stalls to the right.My only problem is it isn’t immediately apparent how to get to the theater, but honestly it’s far from the only theater in Manhattan to have that problem considering how space is a premium.Otherwise, this is a 10/10 experience, will definitely be my go-to theater whenever I’m in New York in the future.

Fe
Review №102

Women and men share a bathroom here.They have one bathroom just for urinals (only men) and another bathroom just for stalls (women and men). So there is no women-only space. One gender has their own space while other does not.

Ms
Review №103

Best bar (while you wait for your movie to be seating). Very good food & drink at your seat - which is assigned when you buy your ticket. No noise or phone use during feature. Hilarious pre-movie shorts, worth coming early. Only negative is true of all movie houses: the sound is way too high; bring earplugs or damage your hearing (Alamo, sell earplugs, please?).

Ma
Review №104

Went here for Mission Impossible. Big, comfy seats, excellent service. The funnest part was the artisan pre-roll. I guess they don’t have to show movie previews like a traditional theater? Saw interesting and weird clips about Tom Cruise and spy history. Super fun and unique. Even the lobby has interesting decor. Would def love to came back again.The only meh part is the distance from a subway station. But oh well, walking is healthy!

Ro
Review №105

Are you kidding me with these seats? First row is literally under the screen and I can’t see the screen because I can’t keep my neck in that position for 3.5 hrs. This is why no one goes to theaters any longer. Stay home and watch when it comes out on Netflix and save the $20 plus gas and tolls to get there and be uncomfortable. Now I gotta go see my chiropractor to treat my neck. Make the seats further away from the screen. Never again.

Pa
Review №106

Bad experience this is my second time at this movie theater and the workers took it upon themselves to charge my card extra for their tip they aren’t honest workers in their and I’ll suggest going somewhere else also the food is not well prepared comes out cold and the workers have no respect

Za
Review №107

Cool place to meet for a drink nice bar and good food. Staff was very nice. But it was a little weird the service during the movie. The come around and say last call and also the lights under the trays are a tad distracting

N
Review №108

One of the best movie experiences Ive ever had. Staff was really friendly, the seats were comfortable and the food was great. Alamo set the bar really high and I dont think I can go to any other theater again.

Kr
Review №109

My absolute favorite theater in NY. Brilliant service, great movie selection, good food (fr). They have really convenient customer policies that make you wanna travel all the way from UES to LES. Aside from the movie, amazing game nights.

Je
Review №110

We arrived a few minutes late because of a major thunderstorm that got everybody drenched and were denied entry. We had no idea they had such policy because we booked through Fandango. We asked for leniency but they refused and told us to get a refund from Fandango. Fandango told us it was too late to ask for a refund.

Ha
Review №111

The seating is comfortable and view barely obstructed! The staff are also great, they are quick to help with whatever your need is.

ER
Review №112

Great date night for movie and dinner. The bar is super cute and fun place to wait for your showtime.

Ad
Review №113

Great casual dinner and a movie for adults. Perhaps a bit overpriced, and $50 for a cheap bottle of wine is kinda ridiculous. But overall the food is good and the popcorn is excellent. The seats are comfortable but a but narrow (and Im not that big)big. Very small theaters in lower Manhattan location, so if you dont reserve early, expect to sit in the front, especially if you have a group.

Ph
Review №114

Firstly, I want to say that I love coming here to see movies. I love the aesthetic and the service and the passion that they have for films. But I just want to let people know something that happened to me on a recent visit. When I received my receipt at the end of the movie, I noticed the tip % was inaccurate. My total was $27 but they had over $8 set at 25%. In the photo you can see I scratched out their tips and wrote the accurate tips. Hopefully someone sees this and can let me know if it was a mistake or what?

Le
Review №115

We knew nothing about this location and now we will defiantly will make it our spot to watch movies from here on out.

Ca
Review №116

Why is every movie theater these days doing the service while you watch the movie thing? its actually terrible. whats wrong w just getting your popcorn and stuff before you sit down? This one, in particular, they kept bringing the food out incorrectly, either the wrong dish or to the wrong person. It was very distracting with ushers constantly walking in front of us while we were watching the movie. Please, there is no need. Please, there is no need for wait service during the movie...

N
Review №117

One of the best theaters on the island. Food and staff are great. What I like about this location is that each theater is relatively small due to limited space. This makes for a much more comfortable and immersive viewing experience.

Se
Review №118

Not a fan of the lateness policy here, life happens and if you don’t have all the time in the world to be early to a movie, then the front desk will treat you like trash, and you won’t get a refund. Assistant GM not helpful either. I would visit a different cinema honestly unless you really do have several hours to dedicate to ensuring you arrive early to a movie.

Ri
Review №119

Update: I reached out to the Alamo Conduct Complaint hotline and was able to get in touch with the Director of Operations. He VERY apologetic and wrote an incredibly heartfelt email. He also refunded our money spent and promised a future experience fully funded. I definitely wasn’t expecting such a thoughtful response and so wanted to inform folks that management did take this incident very seriously.Original review:I have always had a good experience with Alamo Drafthouse. Unfortunately, at a midnight screening of M3gan, my friends and I were asked to stop laughing. This made us bewildered because it was a comedy movie and everyone in the theater was laughing too. We also were a group of women of color including Black women, so we felt racially targeted. After the waiters asked us to stop laughing, we couldn’t enjoy the movie anymore. We will not be patronizing this establishment anymore.

Ha
Review №120

I never got the food I preordered, but the food I ordered in the theatre arrived in a timely manner. Pizza was delicious, but crunchy so I felt a little self concious about making noise while eating. The shake was super tasty and silent. The seats were very comfortable, but the sound was too loud for me. I wish I couldve just turned down the volume a couple clicks.

Em
Review №121

My favorite movie experience by far. I love Alamo drafthouse. It’s the best place to go! A little pricey but so worth it, especially for those special films you want to see in a theatre. I love their food selection and their before the movie adverts are so interesting. Awesome service every time.

Ca
Review №122

I was not let in to see my movie. My friend and I purchased tickets 3 days ahead. This was my first time visiting this particular location and I got a little lost in the area. This made me maybe 20 minutes late. I dont mind missing previews, lol. Even though I argued that point I still was not let in. I got a refund and went to AMC. Even the refund was partial.

Al
Review №123

This is by far one of my favorite movie theaters in Manhattan. The staff is amazing, the seats are comfortable, the food always arrives from the kitchen hot and fresh, and they reinforce their quiet movie policy.

St
Review №124

This place is something else! Top cinema, newest tech AND Craftbeer-bar! What else do you want? Reclining seats and food- and drinks-service sur place. Oh yeah! You can rent VHS-videos as well.

Pa
Review №125

Best neighborhood theater I go all the time. Large beer, drinks and food selection. Food is good and movies are great.I hope they introduce reclining seats like they did in the new Manhattan location :)The monthly pass is definitely worth it I recommend!

Vi
Review №126

The vibe and aesthetics were very nice! The food was terrible :/ To be fair we did go to a late night show, but they gave us unbuttered popcorn, cold and dry chicken tenders and chicken sandwich and stale fries.

Be
Review №127

Very clean and cozy movie theatre. Seats are comfy too. Friendly staff.

Mi
Review №128

I had never been to an Alamo Drafthouse prior to a few weeks ago, but I loved the experience! The moment you walk in there’s this energy that radiates off the design of the theater. Also, I love that a section is dedicated to renting movies! That was a nice touch on top of everything else.

Ad
Review №129

Work in the film biz. Best way to view movies! Relaxing - food is good, the drink menu is full of all the goodies. The theater has great curation. They bring back a lot of the old movies you know and love and do theme nights.

Ma
Review №130

VERY tough to find. Theres some tiny signs next to the huge 28 liberty building, but if you go in the wrong entrance youll be totally lost. Basically youre trying to go like 4 floors beneath street level, and the escalators go from the chase buildings/28 liberty main level (if youre good at navigating the subway stations, theres even a way to get here from the 2/3 Wall Street station without going outside, at the right times of day)Once youre there, however, this place is just as great as any other Alamo (great food, cool movies, nice bar on location), but a few call outs compared to the BK location I usually go to:The first row here doesnt lay flat, so you probably want a recliner in another row if you can find oneThe theaters here are all very small, but given the location, and the rather unusual movies this place shows a lot of the time, its not really a problem.

Bi
Review №131

Always hate leaving reviews for obviously good places. Ive been to dine in movie theaters a lot. This was my first time at Alamo I was super excited. I came for the Harry Potter movie party. I ordered food and drinks which took forever.. longer than expected even at a traditional restaurant. Folks were getting their food and drinks before me who came way after I had. My food order came, and it was the wrong order. I signaled the waiter and OMG Ive NEVER been spoken to so rudely from a waiter in my life. Ive worked in the industry serving others before so I always make sure Im nice even when Im being met with clear rude behavior, but this was way out of order. I tried to explain my order was wrong and he rolled his eyes had rude body language and sarcastically said why didnt you just write it better on the card? it helps if you write something or have better handwriting.. ??? I mean.. just awful. AND YET I STILL LEFT A GOOD TIP cause thats the type of person I am. Sorry for the bad review Alamo.. A suggestion.. lets huddle the waiters together before each showing and let them know their tip does indeed depend on their service. My tip was an exception.

Mi
Review №132

Great cinema experience. Nice movies selection. Great staff.

Ju
Review №133

Cool theatre! Perfect date spot or even to just watch a movie with family or friends. Food and drinks brought to your seat!

Ar
Review №134

Best chain of theatres if you want a movie experience. No random ads, no talking, good seats, good food, great little featurettes before the movie, and usually a fantastic crowd. Discounted tickets before noon dont hurt either :)

Ni
Review №135

In the new Marketplace 28, you travel down several escalators deeper into the ground while every other shop is under construction. This cinemaplex has welcoming staff and small yet relaxing theaters. You really get a luxurious experience, especially with the food and drinks that are available. The website is a tad buggy, and sometimes the staff miss my order, but they are quick to correct any errors.

De
Review №136

Turned away after showing up 18 minutes late. Bought my tickets through Fandango so I didn’t l in about the late policy. I tried to explain that I was late because of my disability, but I was told my only options were to switch to a later date or to get out. Just wanted to share my experience for those who may be new and coming into the space for the first time. Very disappointed and the staff was extremely unwelcoming to the point in which I felt uncomfortable.

He
Review №137

Great experience and service, cool place, food is not great/what you might expect

Co
Review №138

Always a pleasant experience visiting the Alamo... Great food and wonderful staff!

Ka
Review №139

I love Alamo. I bring all my girls here. It’s a 10/10 . I’m not gonna lie tho. They love to have fun with peoples cards. Every single time I go to this specific one. My card ends up getting charged for something two days later. Like this gotta stop. It makes me so mad.

¿W
Review №140

Before I get to the otherwise great time I legitimately had at this location, PLEASE BE CAREFUL ENTERING AND LEAVING THIS PLACE DUE TO THE GLASS ENTRANCE/DOOR. I had an accident walking right into it when leaving today, NOT DISTRACTED/NO PHONE, and WHAM, i slammed into the thing face first. Busted my forehead open right above my left eye, big lump, pretty bloody too 🤕. It was an honest mistake but the glass was so clear, I couldn’t make out the door or the door handle.Besides that, the place looks great, lot of vintage movie posters, theaters are nice, big and clean. Seats are beyond comfortable and the food menu looks good for the most part, not cheap but worth it.Edit: by the way, STILL no call from the management as was offered to me when my incident happened. They offered to take my info down and then follow up with me but nothing to date beside staff admitting slamming into glass happens all the time and staff looking at me like I’m stupid. Meanwhile, I’m stuck with a scar above my left eyebrow as a result, smh.Edit 2: gotta drop it to 3 stars. Never got that call from anybody at all to follow up or even offer me so much as a forced “sorry” over the phone, when again, they kept insisting on getting my info when it happened. Shame tho, great place to watch anything on the big screen but service is trash and staff seems nice for the most part but still can’t get the image of that 1 guy on staff that kept looking at me like I had 3 heads cuz of what happened.

Na
Review №141

It was ass, they didn’t give us our food even though we ordered. The manager took our order and nothing came out for us. I had to ask someone about our food just for them to tell us they didn’t get our order.

Fi
Review №142

First time back at the movies, and wow did Alamo deliver! We loved the food and drink menu and were able to pre-order our meal along with our movie tickets. The staff inside the theater and the attached Press Room bar were all awesome. And they have cocktails on tap! Fantastic new(ish) local spot!

Ma
Review №143

Im not really that into going to the movies but this makes me want to go all the time. The food is surprisingly good (and dietary restriction friendly) plus they have great beers. Definitely going to come back to see a classic movie, not just when a new movie is released.

Sh
Review №144

The cinema itself is awesome!Retro pieces of vhs that just reminds you of your childhood. The chairs in the cinema are really comfortable and practical.In regards of the food, I had the vegan burger, which was nice, but cold.The popcorn was ok, but cold.And the I was freezing the entire movie. So cold I was wearing my coat, beanie and scarf. As I looked back, a lot of people were cuddled up.I asked the asher to change the temperature, but there was nothing they could do. Shame that this is how I remember it.

Ka
Review №145

So so so much better than the downtown Bklyn location. Theaters are clean and updated and the service is excellent. Even though I have to travel to go to this Alamo (dntn bklyn is within walking g distance), its worth it.

Na
Review №146

I like the experience of having a meal while watching is pretty cool, not to mention having a drink. My only issue would be with the chicken fingers…they were a little too big for my liking. Other than that service was great and theater clean!

Ke
Review №147

I love Alamo Drafthouse, and Adam and the managers and the rest of the crew at the Lower Manhattan location went so far above and beyond, I had to come leave 5 stars. Thank you for your help, generosity, and providing such a great place to see cool movies and eat delicious food.

Ge
Review №148

Part of Kim’s Videos VHS collection lives here! Worth it just for that. There’s also great theatrical and repertory programming. Incredibly comfortable seats. Great sound system. It can be a little overwhelming to have servers walk through the aisles dropping off food and drink, but the staff is very quick. New development: Alamo now uses red buttons that illuminate on your seat when pressed—they signal to the waiter that you want to order something during the movie. That way the waiter will be able to see the request without difficulty and also they can then spend less time in the aisles checking to ensure nothing has been missed.

Sa
Review №149

It’s a great theatre, very clean, and good service. The bar area is really nice and lots of cool vintage movies decor. Only deducted a star because they don’t take Apple Pay, which is rare in New York and very annoying

Br
Review №150

Good beer selection, friendly staff and comfortable seats.

Ro
Review №151

The seats are a bit tight. Back hurts after sitting through the movie. Otherwise, its a very cool place. Very nostalgic vibe! They also have Tuesday special price on ticket.

Li
Review №152

Cool place where you can be served food and drinks at your seat while enjoying a movie. Very classic, nostalgic and retro feel. You can either rent hard to find movies in a sort old-school blockbuster video Way

St
Review №153

Really cool experience if youve never been to a dine-in theater. The soft pretzel was so good! Its got a cool vibe for film nerds like me

Ar
Review №154

My new favorite theater. Margaritas and pizza for the win.

Em
Review №155

Amazing cinema vibes. It’s not your conventional type of movie theater and that’s a great thing. It’s a dining type of movie theater where a server takes your order for food and drinks. Food was tasty with it being reasonable price for the portion sizes that were given. Drinks were surprisingly good for a cinema. Will recommend to go here to watch a movie in this theater.

Ja
Review №156

Friendly staff&, great audio, comfy seats! Intimate date spot. Food/drinks wasn’t great. Skip the watermelon margarita, tenders were tasteless and burger was mid.

M
Review №157

Caesar Salad was good, Monster Burger was ok.Cinema Seats are awesome. Sound maybe a little to loud. All in all great experience for 50$ p.p.

Ge
Review №158

Of the two Alamo Drafthouse locations, by far the most cursed. Possibly top 10 most cursed buildings in Manhattan. This drafthouse has everything: a location so far underground you feel like youre seeing films in a dungeon, an empty mall lit only with white crosses on the wall perched on top of it, fake plants, Kims Video collection that nobody ever rents from, toilets labeled commodes, a bar where the music is always too loud. Points docked for not having severed heads in it like the Brooklyn one does (did?) What I like about this location is it feels like it isnt trying to be cursed, it just turned out that way. This is by far my favorite movie theater in New York City. I saw Everything Everywhere All At Once here and it changed my life. Great food and drinks, go asap before developers realize malls will never be profitable in this economy and they tear it down.

He
Review №159

Great experience with in-seat ordering and service. Chairs reclined comfortably. Food was decent. A bit hard to find since it’s a few floors down inside a discrete building. But once you’re in, it’s a great cinema experience.

Ri
Review №160

First time going to an Alamo Drafthouse and was definitely impressed

Li
Review №161

So hard to find! They need better directions. I felt like a grade a idiot

ML
Review №162

Great audio and seats, but the popcorn was kidney-dissolvingly salty. how convenient would it be for movie theaters to allow customers to select how salty they want their popcorn, in the same way they do with butter?

Mi
Review №163

Always have a great movie-watching experience at the Alamo. Great food. No complaints!

Da
Review №164

If you can find your way through the dystopian sterile building down what seems like endless escalators. This Alamo location wont disappoint. A cute bar and venue are attached, and the theaters themselves are great

Qi
Review №165

The staff are great. It was kinda funny to go in this repurposed lobby that still has marble walls and floor, then go down two levels, passing a vaccination site, an empty parking level, and a storage of...kid art tools? But bear with the variety of spaces and finally, the Alamo.The front seat is a bit closer to the screen than the setting in the downtown Brooklyn one. Maybe because it just opened, the options for food arent that many.

Lo
Review №166

This location is usually pretty great! But today was an off day. We got seated just after 1:15 for a 1:45 movie and ordered right away. We got the drinks quickly, but the food took longer than usual. My husband’s sandwich was mixed up with the person next to us. I asked about my burger once the movie started, I had been waiting over 30 mins. By the time I got my burger it was very hastily put together and felt like they didn’t put the order in until I asked about it. When we got the bill they charged us 2x for my burger! They adjusted it, but that’s not ok. I’ll take a break from coming to this location. It was very disappointing.

Ma
Review №167

I like the concept, to an extent, but it could be managed better.The film I saw was excellent, and the seating is comfortable. However, once the theatre is dark, its impossible to see where your seat is, so I ended up sitting in a different one from the one I reserved and was given the third degree

Pr
Review №168

Great prices, great service, the most comfortable/enjoyable theater experience Ive had in NYC. Why go to Regal or AMC when the tickets are virtually the same price? Id go out of my way to come back here.

Ji
Review №169

Its in such a strange place but a wonderful one.. takes movie viewing to the next level with all the great beer and food. Perfect for friend dates

Ch
Review №170

Excellent theatre. Food is great, seats are reclining and comfortable, services are quick, the list goes on. This is our Go-To theatre for a memorable night in the city. 10/10

Jo
Review №171

Clean, modern, beautiful, and well-run. Its too bad that the quality of Hollywood films has fallen off since ~2019. We go to the movies to have a communal experience and escape. Not get lectured. This Alamo Drafthouse is great.

Ma
Review №172

Awesome theater experience. Cool bar upstairs, and nice comfortable seats in the theatre. The food is really good, as is the service. Only issue is that the place isnt labelled from the outside.

R
Review №173

Don’t go for evening showtimes. They serve up cold food, leave the table lights on super bright… and shut down the bar before the movie is half way through. The servers are loud and rude it honestly feels like you’re a child being chaperoned.They drop a check 30 min into the film unbelievable.

Ni
Review №174

Absolutely amazing space to see a movie!! The food & beverages are on point & theres a whole tribute to Kims Video!!! Any New Yorker worth their salt remembers that amazing spot 🤘🏻

V
Review №175

It was a bit of a mission to actually find this spot. I thought the experience would be way different from a regular regal or AMC, but the watching experience was just the same. The food/ drink service is cool but honestly nothing special. Rather wait in line

Mi
Review №176

Best movie theater in nyc. Good food. Good drinks (highly recommend the rose cider). Clean and spacious seats. People are quiet because that’s the rule in the theater. Overall the best theater experience I’ve had in nyc. Highly recommended. Try it out.

Ma
Review №177

Went on their first opening weekend and loved it. Some growing pains like not having all of the draft beers available or some noises as servers brought food in but didn’t mainly affect the experience. So happy to have this in the neighborhood.

Ch
Review №178

The only place to see a movie. Love it there!

Jo
Review №179

Top notch cinema. Good food, excellent staff.

St
Review №180

Always a good time! Reasonably good food, great beer and folks arent on their food ruining the show. Love the bits they show before the film.

Wh
Review №181

I’ve been multiple times & never have a single problem. Food/drinks is usually on point & staff is always pleasant

La
Review №182

Love this place! Fun atmosphere while encouraging (requiring) patrons to stay silent during showtime. Seriously delicious pizza thats crispy and easy to eat in the dark theater :)

Ga
Review №183

Been a member of Drafthouse since ‘18, used to go to city pointe as i lived in BK before. This manhattan location IS FANTASTIC! We fell in LOVE with the Pressroom. The ability to buy any print thats there is a very good move. The staff is very attentive. Our attendant Nick made the movie experience phenomenal! The seats are comfortable and grand. If youre a movie buff please do yourself a favor and come here!

Di
Review №184

Visiting New York for the first time and our elevator broke down so we were 15 minutes late. They have a policy of no late arrivals I couldn’t believe it when I already paid my tickets. Can’t enforce a policy when fandango didn’t say they have a no late policy

An
Review №185

It was a good experience with the food service, the food is okay- the milkshake was good. Would go again

el
Review №186

So cool! Relaxing seats underground full service bar and food brought to your seats. You get to walk thru an old school video display as well!

Ha
Review №187

Four stars for atmosphere, friendly staff and great service. One star for the bland food, so beautiful and well prepared, but all the flavors were muted.

Ja
Review №188

Nice place. Definitely priced for the lower Manhattan set. Nice to get Beer and food dropped at your seat. Nice wide isles, servers arent too distracting.

An
Review №189

Terrible experience with not being served for over an hour of a 1 hr 45 min movie. Do not recommend or only go if not ordering anything.

Jo
Review №190

Beyond thrilled that our favorite movie theater is in downtown NYC, across from my office too! The one in Brooklyn is good too but needs a seat renovation now. Good food, drinks, comfy seats, friendly staff, pre movie flic and MOST of all civility movie watching rules—that are enforced! In a big city, I dread going to movies when people don’t have movie watching etiquette. Talkers, loudness, crying uncontrolled kids, and bright loud phones. Not at the Alamo. Go to AMC if that’s you. Lol. Cool pub and gift shop too. Remember go 1/2 an hour early to watch the pre movie clip and order your food/drinks. You are allowed to go early here!

Ny
Review №191

Beautiful theater and staff were friendly. Only downside is ordering during the movie. I had to put in my order a couple times because the staff kept forgetting.

Ch
Review №192

Alert! fraud charge from the restaurant. waiter asked for pre-authorization of my credit card before show. food was served an hour later after show starts because order had to be replaced since waiter lost our initial order. 15% tip was charged without agreement. rude and reckless waiter.

Ed
Review №193

Love love love the Drafthouse. The staff are really fun film nerds and it hosts the sainted Kims Video collection, which you can rent for free for 5 days.

Cl
Review №194

This is the third City I visited Drafthouse in and I love them all. Great place to see a movie, get food and drink

Mu
Review №195

Went for The French Dispatch today. Everything was stellar. There was a technical glitch but the staff handled it gracefully and swiftly. The food and service was amazing. Would come back for sure. Recommend the angry pepperoni pizza!

Ya
Review №196

Arrived a bit late and they wouldnt let me in - they told me I could get a refund via Fandango, but Fandango denied the refund request. Paid for nothing!

Ya
Review №197

Great movie theater chain that brings food during the movie. Full fledge menu not just popcorn. Tuesday are half price, a wonderful surprise

Ja
Review №198

Go here a few times a week. Free rentals are awesome. Staff is great.

Or
Review №199

I think there was a misunderstanding between the servers and we never got our food but they sincereley apologized and gave us vouchers lol. I’m a season pass holder and this has been the first time anything like this happened and they handled accordingly :) (i work in service too so i get it, hopefully this doesn’t happen agajn tho)

Information
435 Photos
199 Comments
4.2 Rating
  • Address:28 Liberty St Suite SC301, New York, NY 10005, United States
  • Site:https://drafthouse.com/nyc/theater/lower-manhattan
  • Phone:+1 332-216-3200
Categories
  • Bar
Service options
  • On-site services:Yes
Highlights
  • 3D movies:Yes
  • Live performances:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
  • Wheelchair-accessible car park:No
Offerings
  • Food:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Restaurant:Yes
  • Stadium seating:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Crowd
  • Family friendly:Yes
Payments
  • Credit cards:Yes
Children
  • Good for kids:Yes
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